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Rank
3rd
Out of 62

Hampton Inn & Suites Albany-Downtown, NY

Average Price: $149  
 
Hotel Class:
25 Chapel Street
Albany, 12210 View map  
2-Star Hotel Rank: 2 of 23
Average review rating: 4.49
OpinionWell Value Index: 8
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (36) , TripAdvisor (97) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 11 comments. 
The following words were used in comments with Problem:
alarm (2)   extremely (2)   hotel (5)   night (2)   room (6)    
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1. When we got there they were having some problems with their fire alarm.
"Bad Experience " Read full review on TripAdvisor   10/10/2011 Vote      
2. This property had a fundamental problem - the room doors slam extremely loudly, and are enough to wake you from your slumber.
"Good facility but poor night's sleep " Read full review on TripAdvisor   10/8/2011 Vote      
3. The only other problem was that the tub in one of the guests rooms didn't have any hot water and it took 2 days of complaining for them to fix it.
"Good place to keep your wedding party! " Read full review on TripAdvisor   8/20/2011 Vote      
4. Also, while I (as always) checked my mattress for bedbugs and saw that it was clean, a friend of mine in the same hotel who didn't check ended up with lots of bedbug bites -- so you should definitely check, since this can be a problem at even the fanciest hotels.
"On my next trip to downtown Albany, I'll be back. " Read full review on TripAdvisor   8/7/2011 Vote      
5. But despite these problems, I'll be back -- I don't know of a better combination of service, comfort, and value in downtown Albany.
"On my next trip to downtown Albany, I'll be back. " Read full review on TripAdvisor   8/7/2011 Vote      
6. Cons: After the first night of the exam, the hotel's fire alarm went off around 9 PM and I had to walk down many flights of stairs to the lobby, but the managers were extremely apologetic (it was some problem with the steam room); had it been 2 AM I would have been more annoyed.
"On my next trip to downtown Albany, I'll be back. " Read full review on TripAdvisor   8/7/2011 Vote      
7. My biggest complaint was probably that the walls were somewhat thin, so I could hear when someone was talking on the phone in an adjoining room, but this wasn't a problem once I turned my room's AC fan to always-on.
"On my next trip to downtown Albany, I'll be back. " Read full review on TripAdvisor   8/7/2011 Vote      
8. Valet parking was a bit complicated but worked without any problem.
"Great Stay ! " Read full review on TripAdvisor   6/20/2011 Vote      
9. Further problem with key card was resolved cheerfully.
"Great Stay ! " Read full review on TripAdvisor   6/20/2011 Vote      
10. I stayed at this hotel every week for the last two years and i have never had any problems with any bed bugs.
Read full review   10/31/2010 Vote      
   
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