Omni Royal Orleans Hotel, New Orleans, Complaint

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Rank

3rd

Out of 427

Omni Royal Orleans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

621 Saint Louis Street

New Orleans, 70130 View map

4-Star Hotel Rank: 1 of 37
Average review rating: 4.28

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (84) , TripAdvisor (657)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (13) annoy (8) avoid (10) awful (6) bad (32) big deal (6) broken (8) complain (30) complaint (40) cramped (8) dated (5) difficult (10) dirt (7) dirty (17) disappoint (37) disturbing (17) downside (20) expensive (34) filthy (9) frustrated (6) hard (23) horrible (10) issue (47) lack (12) loud (38) mad (6) mess (5) mistake (7) mold (7) negative (25) noise (122) noisy (20) odor (10) outdated (5) poor (7) pricey (15) problem (46) rock (6) rude (6) shame (6) slow (12) smell (20) stain (7) terrible (13) tiny (37) too small (9) uncomfortable (5) unfortunate (14) worn (13) wrong (9)

Complaint

Appears in 58 comments.

The following words were used in comments with Complaint:
bathroom (4) biggest (3) complaints (58) floor (3) hotel (11) housekeeping (3) lacking (4) loud (4) night (5) noise (5) not (5) park (5) room (14) shower (3) small (3) smaller (2) staff (2) suitcase (3) well (2) wifi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My two major complaints are that the rooms were somewhat dirty (fragmented carpet, chipped paint, etc.

"Expensive, small-ish rooms in French Quarter " Read full review on TripAdvisor 5/15/2012 Vote

2. Our only complaint was valet.

"I would stay again " Read full review on TripAdvisor 5/13/2012 Vote

3. no complaints from us.

"No complaints- not a one. " Read full review on TripAdvisor 5/7/2012 Vote

4. The only complaint that I had was with the housekeeping staff.

"Great location but a little dated " Read full review on TripAdvisor 5/7/2012 Vote

5. No complaints, will definitely stay there on future trips.

"Great Hotel " Read full review on TripAdvisor 4/19/2012 Vote

6. My biggest complaint about our stay was the size of the room.

"The Good and The Bad " Read full review on TripAdvisor 4/3/2012 Vote

7. My only real complaint is the cost of parking.

"perfect location " Read full review on TripAdvisor 3/28/2012 Vote

8. Have heard complaints that it is 'tired' and needs upgrading.

"Perfect Location, Awesome Pool, Staff Outstanding " Read full review on TripAdvisor 3/9/2012 Vote

9. My only complaint is that the bathroom could really use an updated bigger counter.

"Pretty Nice. Needs Updating " Read full review on TripAdvisor 1/4/2012 Vote

10. My only complaint was the lobster bisque.

"perfect location, styling, comfort, classy all the way " Read full review on TripAdvisor 1/3/2012 Vote