DoubleTree Guest Suites Atlanta Galleria, Atlanta, Problem

OpinionWell's Blog

Home » United States » Georgia » Atlanta Destinations » Atlanta Hotels » DoubleTree Guest Suites Atlanta Galleria

OpinionWell
Rank

63rd

Out of 426

DoubleTree Guest Suites Atlanta Galleria	Average Price: $116 Check Rates

Hotel Class:

2780 Windy Ridge Parkway

Atlanta, 30339 View map

3-Star Hotel Rank: 27 of 93
Average review rating: 3.6

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (22) , MyTravelGuide (125) , Travelocity (8) , TripAdvisor (52) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoyance (1) awful (1) bad (7) barely (2) big deal (1) broken (1) bug (3) chipped (1) complain (2) complaint (4) cope (1) cramped (1) damage (1) dated (1) dirty (5) disappoint (6) disgust (1) downside (2) expensive (1) hassle (2) horrible (2) issue (5) loud (5) mildew (1) mold (2) negative (1) noise (5) noisy (2) outdated (2) overbook (1) poor (2) poorly (1) pricey (2) problem (11) roach (5) rude (2) scald (1) shame (1) shock (1) slow (1) smell (1) stain (4) tiny (1) unacceptable (1) uncomfortable (1) unpleasant (1) unsuccessful (1) was a joke (1) worn (2) worst (2)

Problem

Appears in 13 comments.

The following words were used in comments with Problem:
guest (3) not (5) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. -My biggest problem: Upon check-in, one of the staff members took a phone call from a guest while checking in another guest.

"Nice room - makes up for the front desk staff " Read full review on TripAdvisor 3/11/2012 Vote

2. One of the 2 elevators seemed to be having mechanical problems.

"Nice room - makes up for the front desk staff " Read full review on TripAdvisor 3/11/2012 Vote

3. The problem with this construction style tends to be the noise in atrium spreading to all balcony levels and guest rooms.

"Large rooms are a plus " Read full review on TripAdvisor 2/4/2012 Vote

4. The only problem we encountered was the mini refrigrator inside our room would only keep our drinks cool, we had to get ice down the hall, if we wanted it cold.

"Two Thumbs Up " Read full review on TripAdvisor 7/17/2011 Vote

5. I saw no real problems and our room smelled fresh and clean.

"Great hotel for a weekend trip " Read full review on TripAdvisor 5/30/2011 Vote

6. Fred said it was not his problem, and would not call other properties.

"Go Somewhere Else -- Horrible, Unfriendly Staff " Read full review on TripAdvisor 4/10/2011 Vote

7. Asked whether that room could accomodate us, he said that it was not his problem, and for us to figure it out.

"Go Somewhere Else -- Horrible, Unfriendly Staff " Read full review on TripAdvisor 4/10/2011 Vote

8. These were the steps taken by your front desk manager (Fred) to resolve me problem:*.

"Go Somewhere Else -- Horrible, Unfriendly Staff " Read full review on TripAdvisor 4/10/2011 Vote

9. Have had some problems with room service in the past but it won't deter me from staying here.

"Always Love It Here " Read full review on TripAdvisor 4/5/2011 Vote

10. The microwave problem was pretty painful, but then to find out that wireless access is $10 a DAY for use was crazy.

"Cheap, spacious rooms lacking basic complmentary services and mixed staff satisfaction " Read full review on TripAdvisor 9/19/2010 Vote