JW Marriott Hotel Buckhead Atlanta, Atlanta, Problem

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OpinionWell
Rank

21st

Out of 426

JW Marriott Hotel Buckhead Atlanta	Average Price: $314 Check Rates

Hotel Class:

3300 Lenox Road NorthEast

Atlanta, 30326 View map

4-Star Hotel Rank: 9 of 28
Average review rating: 4.51

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (33) , MyTravelGuide (849) , Travelocity (6) , TripAdvisor (119) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) annoy (4) avoid (2) awkward (2) bad (4) bare (1) big deal (3) bit dated (2) broke (2) broken (3) complain (2) complaint (8) cramped (2) dated (7) difficult (3) disappoint (7) disturbing (2) errors (3) expensive (9) gross (2) hard (4) horrible (4) inconvenient (2) incorrect (2) issue (14) lack (4) mess (3) negative (3) noise (9) noisy (2) odor (2) outdated (6) outrageous (3) overpriced (4) poor (5) pricey (1) problem (13) ridiculous (3) shabby (1) shock (3) slow (4) smell (5) stale (2) tiny (1) uncomfortable (2) unfortunate (2) worn (2) worst (2) would have liked (1) wrong (3)

Problem

Appears in 22 comments.

The following words were used in comments with Problem:
car (3) cool (2) great (2) hotel (5) liked (3) location (2) management (3) need (2) not (3) park (5) rating (2) room (6) valet (5) water (3)

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1. I don't have a problem with Hispanic employees but they might need to learn some English, so they can communicate with the occupants of the room.

"Be prepared for the costs " Read full review on TripAdvisor 4/22/2012 Vote

2. It was clean, well-maintained, and the temperature was set to an appropriate level (often a problem in hotel gyms, I find.

"Friendly, helpful staff, good location, and great gym " Read full review on TripAdvisor 2/17/2012 Vote

3. We had a HUGE problem with the Valet Manager and the front desk staff and duty manager went out of their way to 'fix' it for us.

"Good location in Atlanta " Read full review on TripAdvisor 1/11/2012 Vote

4. For the first time ever, we contacted Marriott management who assured us the problem was resolved.

"Complicated " Read full review on TripAdvisor 7/5/2011 Vote

5. This was our last weekend getaway for a while and we were determined to make the best of it regardless of the problems we had.

"Price does not meet expectations. " Read full review on TripAdvisor 2/15/2011 Vote

6. While it felt good, the shower probably broke every water conservation rule in existence (and Atlanta has major water problems).

"Enjoyed our stay " Read full review on TripAdvisor 2/9/2011 Vote

7. He confirms there is no hot water becuase the boiler was off? He said he was going to fix the problem.

"Started off bad, ended up great " Read full review on TripAdvisor 2/2/2011 Vote

8. A few small problems with the room were immediately corrected (the drapery wouldn't open and the phone between the beds wasn't working).

"Excellent Service " Read full review on TripAdvisor 9/16/2009 Vote

9. problem now is that I need to quickly earn more Reward points, so I can head back to the JW and Buckhead.

"Most Enjoyable Stay @ the JW! " Read full review on TripAdvisor 7/16/2009 Vote

10. Only after a complaint from a 3rd party was the problem resolved.

Read full review on MyTravelGuide 7/8/2009 Vote