Doubletree Hotel Crystal City National Airport, Arlington, Complain

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OpinionWell
Rank

4th

Out of 17

Doubletree Hotel Crystal City National Airport	Average Daily Rate: NA Check Rates

Hotel Class:

300 Army Navy Drive

Arlington, 22202 View map

4-Star Hotel Rank: 4 of 10
Average review rating: 3.76

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (27) , Travelocity (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bad (1) big problem (1) broken (1) chronic (1) complain (6) condescending (1) cope (1) difficult (1) dirty (1) disappoint (2) downside (1) expensive (1) fear (1) hardly (1) horrendous (1) horrible (2) inconvenient (2) issue (1) lack (1) mistake (1) nasty (2) negative (1) noise (2) overpriced (1) poor (1) pricey (1) problem (6) rude (2) shortcomings (1) smell (1) snooty (1) terrible (2) unacceptable (1) unfortunate (1) unfriendly (1) worst (2)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
condition (2) hotel (2) not (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. complained and were moved again, this time to a suite.

"Would never recommend and will never return " Read full review on Expedia 5/22/2009 Vote

2. We complained and were moved to another room.

"Would never recommend and will never return " Read full review on Expedia 5/22/2009 Vote

3. Hotel staff was knowingly booking hotel guests in rooms that did not have air conditioning and only moving people when they complained.

"Would never recommend and will never return " Read full review on Expedia 5/22/2009 Vote

4. The next day we heard yet another group of teens complaining that there was no air conditioning on their floor.

"Mixed Reviews " Read full review on Travelocity 4/1/2009 Vote

5. The staff tried to ignore our concerns upon check out but finally did take a small amount off the bill for our trouble after we complained again.

"Good location, not great service " Read full review on Expedia 9/3/2008 Vote

6. After complaining to the desk manager that I could not stay in this room allowed us to move into another room.

"Shocked " Read full review on Expedia 7/8/2008 Vote