Disney's Saratoga Springs Resort & Spa, Lake Buena Vista, Complain

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OpinionWell
Rank

9th

Out of 28

Disney's Saratoga Springs Resort & Spa	Average Price: $400 Check Rates

Hotel Class:

1960 Broadway

Lake Buena Vista, View map

4-Star Hotel Rank: 7 of 15
Average review rating: 4.15

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (381)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) avoid (6) awful (4) bad (54) big deal (6) broken (11) chipped (4) complain (24) complaint (15) cramped (6) difficult (10) dirty (21) disappoint (39) downside (7) expensive (22) filthy (4) frustrated (5) hard (14) hassle (8) hate (4) horrible (10) inconvenient (11) issue (40) lack (5) loud (7) mediocre (4) mess (5) mold (5) negative (28) nightmare (5) noise (12) noisy (7) overpriced (6) poor (12) pricey (7) problem (63) rock (5) rude (16) scary (5) sick (6) slow (16) smell (23) terrible (13) tiny (8) too small (8) uncomfortable (11) unfortunate (9) worn (13) worst (5) wrong (15)

Complain

Appears in 31 comments.

The following words were used in comments with Complain:
area (2) bed (2) child (2) clean (2) coffee (2) condition (2) eat (3) lobby (2) much (2) not (9) park (2) pool (2) quick (2) resort (3) reviews (2) room (3) service (2) shared (2) size (2) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We just got tired of complaining.

"Expected more, got less! " Read full review on TripAdvisor 1/24/2010 Vote

2. Our dryer didn't work properly the whole time we were there, even though we did complain.

"Way below expectations for a disney property " Read full review on TripAdvisor 1/5/2010 Vote

3. I had my daughter '6' and niece '12' with us, who gladly shared a sofa bed and did not complain of back ache etc etc, whilst me and husband shared a comfortable king size bed.

"Better than we expected would stay here again in 2010 excellent hotel " Read full review on TripAdvisor 10/18/2009 Vote

4. I understand there is such thing as a bad resort stay too (i have had one) i just get annoyed when reading reviews, as to what people are complaining about.

"Better than we expected would stay here again in 2010 excellent hotel " Read full review on TripAdvisor 10/18/2009 Vote

5. It seems a bit ridiculous to complain about the walking when on holiday at Disney, but it was particularly hot and humid and after sitting on the air conditioned bus for the journey back from the park it seemed exhausting when alighting back into the humidity.

"Beautiful resort " Read full review on TripAdvisor 10/13/2009 Vote

6. Not sure what hapened there, but didn't complain.

"A good experience " Read full review on TripAdvisor 6/30/2009 Vote

7. I complained and got three different answers.

"Disney has gone down hill. " Read full review on TripAdvisor 6/11/2009 Vote

8. Waiting until you come home or just complaining on here will not fix the situation.

"Saratoga Springs Resort is an excellent place to come home to every night while at WDW! " Read full review on TripAdvisor 5/11/2009 Vote

9. DO NOT WAIT UNTIL YOU GET HOME TO COMPLAIN OR WORSE YET- COMPLAIN ONLINE (when the problem could have been fixed).

"Saratoga Springs Resort is an excellent place to come home to every night while at WDW! " Read full review on TripAdvisor 5/11/2009 Vote

10. Many reviewers complained about how uncomfortable the sofabed was.

"Saratoga Springs Resort is an excellent place to come home to every night while at WDW! " Read full review on TripAdvisor 5/11/2009 Vote