Hawaii Naniloa Hotel, Hilo, Lack

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Rank

4th

Out of 43

Hawaii Naniloa Hotel	Average Price: $102 Check Rates

Hotel Class:

93 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 2 of 3
Average review rating: 2.66

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (51) , MyTravelGuide (13) , TripAdvisor (145) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (5) bad (17) bare (9) chipped (5) complain (5) complaint (4) difficult (3) dingy (3) dirty (18) disappoint (9) disgust (3) dump (7) filthy (3) frustrated (3) hard (10) horrible (5) inconvenient (3) issue (6) lack (4) loud (11) mess (3) mildew (7) mistake (3) mold (11) nasty (4) negative (5) noise (26) noisy (9) odor (3) outdated (2) overpriced (3) problem (16) rock (5) rude (3) sad (2) sadly (2) scary (6) shabby (4) sick (2) slow (3) smell (13) smoker (3) stink (4) terrible (4) tiny (4) uncomfortable (9) unfortunate (4) unfriendly (3) weird (6) worst (5)

Lack	Appears in 12 comments.

The following words were used in comments with Lack:
amenity (3) hotel (3) lacking (12) not (2) service (3)

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1. Some reviews mentioned that the hotel seems to be lacking something and I do agree with that.

"Good base to explore Big Island " Read full review on TripAdvisor 1/18/2012 Vote

2. bottom line is while it may be a little lacking in service and public amenity the staff was very helpful and the rooms were great.

"best kept secret on the big island " Read full review on TripAdvisor 1/1/2011 Vote

3. One entire side of the building is lacking windows allowing all manner of rain, wind, birds and insects inside the building.

"This hotel is a torn up dump surrounded by graffitti covered buildings " Read full review on TripAdvisor 12/7/2010 Vote

4. There is no valet, and a lack of many amenities found at "true" resorts.

"Not bad, but its not a resort " Read full review on TripAdvisor 9/8/2009 Vote

5. 2) lack of amenities.

"Renovations coming along... " Read full review on TripAdvisor 9/1/2008 Vote

6. (They really need to let her go)She lacked very basic customer service skills responding with - 'We have never had anyone report this problem' What is it that your mind wants me to do? Do you want money? a discount? something free? Incredible~~~ Um.

"Go-ahead- In a renovated room, its a great value!!! " Read full review on TripAdvisor 9/30/2007 Vote

7. But as a regular guest, I couldn't justify the $150/night cost with the obvious lack of attention to detail and comfort that this price would warrant.

"Needs more than a band-aid " Read full review on TripAdvisor 9/16/2007 Vote

8. Granted, we both work in construction and can quickly determine a lack in quality in renovation.

"Needs more than a band-aid " Read full review on TripAdvisor 9/16/2007 Vote

9. The property surrounding the hotel is beautiful and the lava rock shore is pretty, but again the upkeep is lacking and it's not inviting to swim let alone relax pool-side.

"This place should be condemned! " Read full review on TripAdvisor 8/8/2007 Vote

10. I am not sure if it was lack of personnel or if there was a computer system malfunction.

"Wait till the remodeling is done. " Read full review on YahooTravel 2/25/2007 Vote