Back to search results
OpinionWell
Rank
11th
Out of 165

Hotel Renew

Average Price: $173  
 
Hotel Class:
129 Paoakalani Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 3 of 17
Average review rating: 4.57
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (47) , Travelocity (21) , TripAdvisor (1069) , YahooTravel (6)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Wrong
Appears in 18 comments. 
The following words were used in comments with Wrong:
beach (3)   bed (2)   better (2)   breakfast (2)   chair (2)   comfortable (2)   good (3)   great (4)   hotel (9)   location (4)   nice (2)   not (2)   ocean (3)   rating (2)   room (6)   service (2)   shuttle (2)   staff (3)   thought (2)   view (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. But in an age where exceptional customer service is becoming the norm, why wouldn't the hotel make an effort to understand that a visitor is coming to the islands - somehow the reservation got screwed up - and that they should do something *hospitable* within their power to alleviate my problem?The staff there need to learn better phone manners to make this a better experience when things inevitably go wrong - at least pretend to care, please.
"Customer service - not their #1 strong suit? " Read full review on TripAdvisor   10/3/2011 Vote      
2. If you don't need a pool/gym etc but want an excellent room with free breakfast and wifi at a great location for a very low price you can't go wrong at Renew.
"what a little gem! " Read full review on TripAdvisor   8/16/2011 Vote      
3. i could be wrong but regardless this is a good thing, the staff will know you well and will be more than happy to help.
"Definitely the best hotel to stay in " Read full review on TripAdvisor   8/13/2011 Vote      
4. When the bf and I went to the reception (which is in the tiny bar area of the hotel), we almost thought we had shown up at the wrong time.
"Great Hotel! " Read full review on TripAdvisor   7/10/2010 Vote      
5. The walls in the bathroom show too many water stains (wrong paint base?).
"Honest Review- Great property, very recommended... " Read full review on TripAdvisor   4/22/2010 Vote      
6. Friendly, great concierge recommendations, a 2 min walk to the beach, free beach chairs, mats, towels, boogy boards, can't go wrong.
"A Waikiki Oasis " Read full review on TripAdvisor   4/9/2010 Vote      
7. If your looking for a neat little spot, with good location and great service, you can't go wrong.
"A place with charm and friendly staff " Read full review on TripAdvisor   11/25/2009 Vote      
8. Some of the staff eventually knew our names and room #- When we checked out there were a couple of things that were wrong on our bill, but they took it off immediately w/o giving us a hard time- Breakfast was included.
"Loved It " Read full review on TripAdvisor   7/5/2009 Vote      
9. If you're looking for a relaxing place to stay, you really couldn't go wrong with Hotel Renew.
"Believe everything you've heard! " Read full review on TripAdvisor   4/17/2009 Vote      
10. When the shuttle (airport shuttle- the hotel renew does not have its own) pulled up to the hotel, I almost thought I must have the wrong place.
"It's #1 for a reason! " Read full review on TripAdvisor   1/18/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved