Hotel Renew, Honolulu, Complain

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Rank

11th

Out of 165

Hotel Renew	Average Price: $173 Check Rates

Hotel Class:

129 Paoakalani Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 3 of 17
Average review rating: 4.57

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , Travelocity (21) , TripAdvisor (1069) , YahooTravel (6)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (11) annoy (9) avoid (10) awful (8) awkward (5) bad (39) badly (6) big deal (15) broken (7) chipped (5) complain (26) complaint (20) cramped (15) dated (11) delay (5) difficult (14) dirty (9) disappoint (67) disturbing (6) downside (27) expensive (45) hard (53) hassle (10) horrible (7) inconvenient (16) issue (54) lack (35) loud (68) mistake (8) mold (10) negative (37) noise (147) noisy (67) odor (8) overpriced (5) poor (15) problem (99) rock (13) sad (7) shabby (10) slow (18) smell (35) tear (6) terrible (15) tiny (24) uncomfortable (6) unfortunate (21) worn (9) worst (12) wrong (18)

Complain

Appears in 26 comments.

The following words were used in comments with Complain:
beach (2) breakfast (4) deal (2) desk (3) free (3) fruit (3) hotel (4) nice (2) night (2) noise (2) not (3) noticeable (2) price (2) problem (2) reviews (4) room (4) view (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It has been an amazing stay and we can't complain.

"Perfect boutique stay in Waikiki! " Read full review on TripAdvisor 3/13/2012 Vote

2. The only complain is that we paid for a beach view room, we got a 7th floor room (out of eight) but still had palm trees blocking the view, but not a real big deal.

"Excellent location and Service " Read full review on TripAdvisor 1/31/2012 Vote

3. A little off-putting, but not bad enough to complain about for us.

"Can't be beat for price + location " Read full review on TripAdvisor 12/4/2011 Vote

4. Since we were there only for one night, I didn't complain but did call the front desk to make them aware of the problem I thought maybe this was isolated but learned that this wasn't the case as our friend arrived and had the same issues in her room.

"Not for us " Read full review on TripAdvisor 11/3/2011 Vote

5. You don't get any view from the hotel but for the price can't complain.

"what a little gem! " Read full review on TripAdvisor 8/16/2011 Vote

6. Really can't complain.

"Good stay at Hotel Renew " Read full review on TripAdvisor 7/27/2011 Vote

7. After complaining the next morning, they sent a maintenance guy who seemed to have fixed it at first, but during the 3rd night the same thing happened.

"Great Hotel but PLEASE Replace the Air Conditioning " Read full review on TripAdvisor 3/23/2011 Vote

8. i complained and he said no one was available to help me.

"Ugh! Sleepless in Honolulu " Read full review on TripAdvisor 2/6/2011 Vote

9. I called the front desk to complain there were no toiletries, including no toilet paper, and they hung up on me.

"Ugh! Sleepless in Honolulu " Read full review on TripAdvisor 2/6/2011 Vote

10. We called the front desk and complained--and they apologized.

"cockroach in our room; no response regarding a lost item " Read full review on TripAdvisor 9/27/2010 Vote