Castle Maile Sky Court, Honolulu, Rude

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Rank

39th

Out of 165

Castle Maile Sky Court	Average Price: $103 Check Rates

Hotel Class:

2058 Kuhio Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 11 of 51
Average review rating: 3.43

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (63) , MyTravelGuide (245) , Travelocity (6) , Expedia (110) , TripAdvisor (377)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 11 comments.

The following words were used in comments with Rude:
checkout (2) elevator (2) helpful (2) hotel (2) nice (2) not (2) small (2) staff (6)

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1. I was told there was NOTHING available--in a 44 floor hotel?? Staff were unhelpful and one woman was actually very rude.

"First bad experience " Read full review on TripAdvisor 3/6/2012 Vote

2. Loved the lobby, and the staff was friendly ( wish I could say the same about the rest of Hawaii-I fully understand the history but is rudeness ever acceptable?) It's pretty central to everything in Waikiki if that is your thing, which is great.

"clean hotel that is central to waikiki " Read full review on TripAdvisor 5/2/2011 Vote

3. This would have been forthcoming anyways, however , I found this to be extremely rude and very uncomfortable.

"ok hotel for the price " Read full review on TripAdvisor 1/25/2011 Vote

4. The staff really didn't seem to care and were a little rude but one girl was helpful when we asked her about things to do, she even drew us a map.

"So bad it was good, I'd stay here again " Read full review on TripAdvisor 12/20/2010 Vote

5. Maybe it's because I live in New York where everyone's apartment is the size of a closet and people are rude, but I thoroughly enjoyed my stay.

"Mahalo Maile Sky! " Read full review on TripAdvisor 3/10/2010 Vote

6. Upon checkout, one lady was very rude and insisted on letting me and other guests around me, that I had messed up her checkout system because I was quite prepared when I got to the counter (did not have my key cards, they were with my son on a different elevator, heading downstairs with the luggage.

"Tourists from Guam " Read full review on Expedia 3/3/2010 Vote

7. I am by far not a rude or condescending person but the each time you went to the front desk for something, you got the 'what do you want' attitude.

"The extra $100 for the hotel down the road will be worth it!!! " Read full review on TripAdvisor 2/27/2010 Vote

8. She didn't even offer to let me use a phone before she rudely walked away.

"Bad Management Customer Service " Read full review on Expedia 9/16/2009 Vote

9. Small, tiny room; small, hard beds; a broken fridge; a TV with only 3 channels and no remote; an alarm clock radio that would work only when you would press 'sleep' (that was odd); rude maid (all other staff members were nice and even quite helpful) Oh and the elevator.

"good thing we were out all day... " Read full review on TripAdvisor 2/9/2007 Vote

10. It was nice enough , but the pool bar and staff were very rude and unfriendly to myself and my group, and took a lot of business away from themselves as a result.

"OK but.... " Read full review on TripAdvisor 7/6/2005 Vote