Sheraton Suites Philadelphia Airport, Philadelphia, Complaint

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OpinionWell
Rank

72nd

Out of 177

Sheraton Suites Philadelphia Airport	Average Daily Rate: NA Check Rates

Hotel Class:

4101 ISLAND AVENUE

Philadelphia, 19153 View map

3-Star Hotel Rank: 42 of 57
Average review rating: 3.96

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (40) , MyTravelGuide (189) , Travelocity (15) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) annoy (1) bad (2) bed bugs (9) broken (1) complain (1) complaint (3) depressing (1) expensive (1) hard (4) horrible (1) irritate (1) issue (1) loud (1) negative (2) pricey (1) problem (2) rude (1) slow (1) unfortunate (1) worst (1) wrong (1)

Complaint

Appears in 6 comments.

The following words were used in comments with Complaint:
bedroom (2) complaints (6) liked (2) night (3) noisy (2) sink (2) style (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My concern is whether the hotel has a treatment protocol in effect and how seriously they take each complaint.

Read full review 9/24/2010 Vote

2. I reported it to the night auditor and she did not even seem surprised by my complaint.

Read full review 9/6/2010 Vote

3. My only complaint was that one morning at 7 am there were men on the roof (we were on the 8th floor) drilling and hammering.

"Very nice! " Read full review on Expedia 7/29/2009 Vote

4. The air vent was a little noisy in the middle of the night and I don't like the sink-in-the-bedroom style, but otherwise we had no complaints.

Read full review on MyTravelGuide 10/11/2007 Vote

5. The air vent was a little noisy in the middle of the night and I don't like the sink-in-the-bedroom style, but otherwise we had no complaints.

Read full review on MyTravelGuide 10/11/2007 Vote

6. The front desk refund $25 because of my complaint.

Read full review on MyTravelGuide 8/4/2007 Vote