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Rank
31st
Out of 366

Embassy Suites Phoenix

Average Price: $114  
 
Hotel Class:
1515 North 44th Street
Phoenix, 85008 View map  
3-Star Hotel Rank: 18 of 62
Average review rating: 3.25
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (14) , Travelocity (7) , TripAdvisor (122) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 10 comments. 
The following words were used in comments with Poor:
customer (3)   desk (2)   management (2)   not (4)   old (2)   room (2)   service (3)   smoke (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The veggies and potato were goo,d but I didn't get any butter with it (oh poor me).
"Hotel in general " Read full review on TripAdvisor   4/16/2012 Vote      
2. Weak internet wi-fi that didn't work, poor breakfast food, maids forget to leave shampoo, poor air conditioning that is either freezing or hot, Fox news playing on all the TV's in lobby and restaurant, this after Fox defended George Zimmerman.
"Horrible customer service " Read full review on TripAdvisor   4/11/2012 Vote      
3. I would over look all of these things except the poor customer service.
"Don't want want to interrupt your conversation. " Read full review on TripAdvisor   3/5/2012 Vote      
4. A non-smoking room that reeked of smoke, electronic keys that wouldn't work, dripping faucets, front door to unit would not close securely, ugly old furnishings, poor on-site restaurant (with nothing else near by).
"Less than a typical Embassy Suites " Read full review on TripAdvisor   5/22/2010 Vote      
5. My two or three experiences with the front desk staff were generally poor; they did not seem knowledgable about their own property or the area, and could not meet my requests (see above with obtaining quarters for laundry).
"Mediocre by expected standards, and in the midst of a renovation " Read full review on TripAdvisor   8/31/2008 Vote      
6. The televisions were old and in poor working order, and the cable system was even worse, as several featured channels were nothing but 'snow' depending on the time of day, or even the room you were watching in.
"Mediocre by expected standards, and in the midst of a renovation " Read full review on TripAdvisor   8/31/2008 Vote      
7. I asked to speak to the woman at the front desk's manager after her poor customer service and he was an even bigger joke.
"Don't stay here " Read full review on TripAdvisor   8/1/2008 Vote      
8. I asked to speak to the woman at the front desk`s manager after her poor customer service and he was an even bigger joke.
"Don`t stay here " Read full review on TripAdvisor   8/1/2008 Vote      
9. However, a crime can happen anywhere - 'rich' or 'poor' neighborhood.
"Value Packed Embassy Suites " Read full review on TripAdvisor   6/29/2006 Vote      
10. Then they couldn't find my reservation immediately, so obviously not an experienced person or their computer system was poor.
Read full review on MyTravelGuide   2/28/2005 Vote      
   
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