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Rank
31st
Out of 366

Embassy Suites Phoenix

Average Price: $114  
 
Hotel Class:
1515 North 44th Street
Phoenix, 85008 View map  
3-Star Hotel Rank: 18 of 62
Average review rating: 3.25
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (14) , Travelocity (7) , TripAdvisor (122) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 9 comments. 
The following words were used in comments with Complaint:
breakfast (2)   buffet (2)   clean (2)   complaints (9)   desk (2)   floor (2)   free (2)   hotel (4)   liked (4)   management (2)   most (2)   need (2)   night (2)   renovation (3)   return (2)   room (8)   smell (2)   smoke (2)   street (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Minor complaint: bottom floor on the street had fair amount of street noise.
"Stay here before you fly from sky harbor " Read full review on TripAdvisor   4/7/2012 Vote      
2. Only major complaint: the hotel claims to be smoke free but the room smelled like smoke.
"Stay here before you fly from sky harbor " Read full review on TripAdvisor   4/7/2012 Vote      
3. The only complaint I had was when I called for the shuttle to pick me up upon my return to Phoenix (I left my car at the hotel for two days).
"Great find! We will return. " Read full review on TripAdvisor   1/13/2012 Vote      
4. When I returned home, and sent in a complaint by e-mail, the manager finally apologized.
"Terrible AC/Heating System " Read full review on TripAdvisor   2/17/2009 Vote      
5. Repeated complaints to the front desk resulted in several free meals at the restaurant- which actually was very good and, oddly, airconditioned unlike the rooms.
"Hot ,noisy, dirty but food is good " Read full review on TripAdvisor   3/1/2008 Vote      
6. stayed last Sat night there - hotel is undergoing renovation - it needs it, but not in a bad way - the hotel is starting to look a little worn, but nothing terrible - just needs some smell things, like touch up on the paint job, and some renovation in the rooms - rooms starting to look a little outdated - our room was clean, quiet on the 4th floor - no complaints, just would prefer a more updated room which will most likely happen once they`re finished with their renovations - front desk staff were WONDERFUL - very helpful - breakfast buffet delicious as usual - in terms of pricing/value - most decent places in PHX will be at least 125-150 dollars a night in the winter months - we paid 159 but remember that includes a full hot breakfast buffet with omeletes cooked to order, which would normally run 20-30 dollars if we had to run out on a Sunday morning battling all of the Sunday brunch crowd, so I felt it was worth the money - I would stay there again -.
"good place to stay " Read full review on TripAdvisor   1/14/2008 Vote      
7. The room was kept clean and like I said before there were no complaints.
"Good for Short Stays or Business " Read full review on TripAdvisor   5/21/2006 Vote      
8. I had no complaints about the room or the service at all.
"Good for Short Stays or Business " Read full review on TripAdvisor   5/21/2006 Vote      
9. Management was slow to react to the complaints.
Read full review on MyTravelGuide   1/24/2005 Vote      
   
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