Radisson Phoenix, Phoenix, Problem

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Rank

32nd

Out of 366

Radisson Phoenix	Average Price: $110 Check Rates

Hotel Class:

3333 East University Drive

Phoenix, 85034 View map

3-Star Hotel Rank: 19 of 62
Average review rating: 3.62

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (320) , Travelocity (5) , TripAdvisor (90) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (1) avoid (2) awful (1) bad (9) barely (1) big problem (1) bit dated (1) broken (6) complain (1) complaint (1) difficult (3) dirty (6) disappoint (5) disgust (2) dusty (1) errors (1) expensive (2) filthy (3) frustrated (1) hard (4) hassle (1) hate (1) inconvenient (1) incorrect (2) issue (4) loud (5) mess (1) mistake (2) mold (2) nasty (1) negative (3) poor (3) poorly (1) problem (12) rock (1) rough (1) rude (2) shock (2) sick (1) slow (1) smell (10) stained (1) tear (1) terrible (1) unclean (1) uncomfortable (2) unfortunate (2) unwelcoming (2) worst (2) wrong (2)

Problem

Appears in 26 comments.

The following words were used in comments with Problem:
apology (2) correct (2) customer (2) decorate (2) elevator (3) hotel (9) location (2) noise (2) not (2) personable (3) reasonable (2) reservation (2) responsive (2) room (6) secure (2) shower (2) shuttle (2) slight (2) staff (3) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I had computer problems, they even immediatelycontacted their computer service who solved the issue.

"Great team at this hotel " Read full review on TripAdvisor 11/22/2011 Vote

2. There were problems with both rooms - the king had no hot water or bath plug and the door was difficult to lock.

"Not as good as the other airport Radisson " Read full review on TripAdvisor 9/2/2010 Vote

3. The hotel itself is attractive and well maintained, the problem is the staff.

"Not impressed " Read full review on Expedia 1/12/2010 Vote

4. Once we arrived at the hotel, we had the following problems:1.

"Absolutely terrible " Read full review on TripAdvisor 10/28/2009 Vote

5. I didn't have a single problem with the hotel.

"Very nice hotel! " Read full review on TripAdvisor 10/19/2009 Vote

6. Admittedly, my overnight in Indianapolis was worse, but the same problems/same ridiculousness.

"Radisson - Never Again " Read full review on Expedia 10/6/2009 Vote

7. Not what you expect but they did work with us on the problems.

"Air conditioning " Read full review on Expedia 9/22/2009 Vote

8. The main problem we encountered was that the room was very hot.

"Phoenix hot temperatures followed us to the room " Read full review on Expedia 9/2/2009 Vote

9. We were able to check in early (10am) w/o a problem.

"Needs a lesson in customer service " Read full review on Expedia 5/26/2009 Vote

10. The shower was in a tub that had problems with draining, because I would have to stand in a pool of dirty water as I took a shower every morning.

"Just Alright " Read full review on TripAdvisor 5/23/2009 Vote