Embassy Suites Phoenix, Phoenix, Lack

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Rank

13th

Out of 366

Embassy Suites Phoenix	Average Price: $140 Check Rates

Hotel Class:

4415 East Paradise Village Parkway South

Phoenix, 85032 View map

3-Star Hotel Rank: 7 of 62
Average review rating: 4.25

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (138) , YahooTravel (8)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (1) bad (10) bit dated (3) broken (2) chipped (6) complaint (6) damper (1) dated (5) delay (1) difficult (2) dirty (3) disappoint (2) downside (1) expensive (4) filthy (1) frustrated (3) hard (9) hassle (2) inconvenient (2) irritate (3) issue (12) lack (4) loud (5) mediocre (3) mold (2) negative (7) noise (6) noisy (3) overpriced (2) poor (2) problem (16) ridiculous (2) roach (1) rock (2) rude (4) shabby (1) shock (2) slow (3) smell (5) smelly (1) snooty (1) tiny (2) too small (2) ugly (2) uncomfortable (1) unfortunate (2) weird (1) worn (3) worst (3) wrong (5)

Lack	Appears in 7 comments.

The following words were used in comments with Lack:
helpful (2) lacking (7) management (2) not (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff are generally helpful although there have been some minor issues on occasion with a lack of respectfulness.

"Very good " Read full review on TripAdvisor 12/1/2011 Vote

2. But the manager's reception was lacking it was chips and cheese dip AND a weird salty dry mix (EVERY NIGHT).

"Nice hotel, Nice pool, ok breakfast .... " Read full review on TripAdvisor 6/29/2011 Vote

3. My iPhone could not use the wi-fi at all and my laptop was only able to display simple web pages due to the lack of signal.

"Didn't See The Value At All - A Little Tired Too " Read full review on TripAdvisor 3/15/2011 Vote

4. Not to mention there was a clear lack of management.

"Hilton rips off their customers! " Read full review on TripAdvisor 10/13/2009 Vote

5. Also contributing to the lack of sleep was that the grounds crew starts to mow the greens on the golf course at about 4 am.

"Not our best hotel experience " Read full review on TripAdvisor 4/17/2009 Vote

6. Their lack of concern, help, etc.

"Embassy Suites ruined our vacation!! " Read full review on TripAdvisor 4/8/2007 Vote

7. The front desk was certainly lacking from last year but the concierge(s) made up for it as did the bellman and bar staff.

"Not as good as last year, but great location " Read full review on TripAdvisor 4/13/2005 Vote