Sheraton Indianapolis, Indianapolis, Complain

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Rank

10th

Out of 274

Sheraton Indianapolis	Average Price: $204 Check Rates

Hotel Class:

31 West Ohio Street

Indianapolis, 46204 View map

3-Star Hotel Rank: 4 of 71
Average review rating: 3.64

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (830) , Travelocity (5) , TripAdvisor (152) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (4) avoid (3) bad (8) badly (2) broken (7) complain (8) complaint (6) cramped (2) dated (8) dingy (2) dirt (2) dirty (2) disappoint (10) dusty (2) expensive (15) frustrated (2) gross (2) hard (12) hate (2) inconvenient (5) issue (15) lack (4) loud (9) mess (2) mold (5) nasty (2) negative (7) nightmare (2) noise (8) noisy (3) outrageous (2) overbook (2) overpriced (4) poor (4) poorly (3) pricey (5) problem (16) ridiculous (4) rude (7) shock (3) slow (8) smell (7) terrible (12) tiny (6) unacceptable (2) uncomfortable (4) unfortunate (2) worn (6) worst (4) wrong (3)

Complain

Appears in 20 comments.

The following words were used in comments with Complain:
better (2) charged (3) compensate (2) credit (2) desk (3) free (2) good (3) guest (3) inconvenient (2) management (2) much (3) not (7) offers (2) price (2) problem (5) room (3)

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1. To their credit, when someone called the front desk to complain, security came up and they shut it down.

"Great location " Read full review on TripAdvisor 4/23/2012 Vote

2. On one hand, how much can I complain when I'm not paying? But honestly, the hotel left a bit to be desired.

"Run down room, expensive internet but good location " Read full review on TripAdvisor 4/11/2012 Vote

3. No hot water, we complained, were told an 'engineer' would take care of it but nothing changed.

"Location great but not overall " Read full review on TripAdvisor 1/2/2012 Vote

4. We will see if I will get some points for it (many others complained in other properties that no points or credit have been posted so far).

"Perfect location - perfect service " Read full review on TripAdvisor 5/19/2011 Vote

5. I'm sure not everyone will have a nightmare experience like we did (though now would be a good place to mention that we overheard another guest complaining that someone who should nothave a key card to her room was successfully unlocking her door at 12:30 a.

"Oh! Oh! Oh! Oh! Oh! Yes! " Read full review on TripAdvisor 12/3/2010 Vote

6. We moved rooms because on our 2nd night someone called complaining about my children.

Read full review on MyTravelGuide 3/5/2008 Vote

7. Don't think we were charged for parking though so can't complain.

Read full review on MyTravelGuide 3/5/2008 Vote

8. After many calls and much complaining we were finally somewhat compensated for our inconvenience but nothing was ever offered that we didn't ask for.

"No internet, no air conditioning, no help " Read full review on TripAdvisor 8/28/2007 Vote

9. After many calls and much complaining we were finally somewhat compensated for our inconvenience but nothing was ever offered that we didn`t ask for.

"No internet, no air conditioning, no help " Read full review on TripAdvisor 8/28/2007 Vote

10. Just a note: the pilots there when I first checked out were back, complaining of problems with two rooms.

"Fine property with some flaws " Read full review on TripAdvisor 8/2/2007 Vote