Embassy Suites Indianapolis, Indianapolis, Issue

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Rank

11th

Out of 274

Embassy Suites Indianapolis	Average Price: $166 Check Rates

Hotel Class:

3912 Vincennes Road

Indianapolis, 46268 View map

3-Star Hotel Rank: 5 of 71
Average review rating: 3.94

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (29) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (209) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) bad (11) badly (2) bed bugs (6) big deal (2) broken (2) chipped (10) complain (6) complaint (5) dated (3) difficult (2) dirty (10) disappoint (8) disturbing (4) downside (2) errors (2) expensive (4) gross (2) hard (5) hassle (2) hate (3) issue (12) loud (3) mediocre (2) mold (2) negative (2) noise (5) noisy (4) poor (2) pretty small (1) problem (13) robbed (1) rock (3) rowdy (2) scary (1) shabby (2) slow (12) smell (2) stain (2) terrible (2) tiny (3) unclean (1) uncomfortable (2) unfortunate (2) unsafe (1) unsure (2) worn (4) worst (2) would have liked (1) wrong (6)

Issue

Appears in 13 comments.

The following words were used in comments with Issue:
apology (2) hotel (6) management (2) night (2) not (5) offers (2) pool (2) problem (2) room (2)

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1. I had no issues, found the hotel quiet with large rooms Not a ton of natural light but this is due to the configuration of the hotel.

"Great business hotel, good value, nice parrot. " Read full review on TripAdvisor 5/2/2012 Vote

2. We came upon this issue last time and thought it was just bad timing to be staying there, but this trip the problem is even worse, so sadly, it will be our last stay there.

"Romper Room " Read full review on TripAdvisor 1/24/2012 Vote

3. By bedtime we did not have any noise issues.

"Employees are amazing " Read full review on TripAdvisor 1/16/2012 Vote

4. I know that I was moved without an issue when the HVAC unit stopped working.

"Friendly attentive staff, comfortable rooms " Read full review on TripAdvisor 6/15/2011 Vote

5. The manager offered to pay for a night stay for us but really offered no apology only that the hotel was booked solid over the weekend by a team of soccer players ( I am not sure what this has to do with all our issues, but that was his answer).

"Serious updates needed throughout and maybe a upgrade on furniture!!! " Read full review on TripAdvisor 4/22/2011 Vote

6. We decided to leave and find another hotel on Tuesday and when we checked out, the free night was on our bill but NOT ONE INDIVIDUAL expressed any apology for all the issues we dealt with at this hotel.

"Serious updates needed throughout and maybe a upgrade on furniture!!! " Read full review on TripAdvisor 4/22/2011 Vote

7. I was furious at all the issues and requested to speak to a manager.

"Serious updates needed throughout and maybe a upgrade on furniture!!! " Read full review on TripAdvisor 4/22/2011 Vote

8. He came into the pool and we pointed out all the issues and all the other problems experienced by us at this facility.

"Serious updates needed throughout and maybe a upgrade on furniture!!! " Read full review on TripAdvisor 4/22/2011 Vote

9. Two issues: One - the elevators were slow.

"Very Nice Embassy Suites " Read full review on TripAdvisor 12/28/2010 Vote

10. The second issue we had was that the individual shampoo/conditioner bottles had already been opened and used; new ones were not provided until I asked the front desk for some.

"Dirty hotel. Did not live up to standards. " Read full review on TripAdvisor 2/28/2010 Vote