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Rank
36th
Out of 279

Beacon Hotel Washington Dc

Average Daily Rate: NA  
 
Hotel Class:
1615 Rhode Island Avenue NorthWest
Washington DC, 20036 View map  
4-Star Hotel Rank: 10 of 30
Average review rating: 3.86
OpinionWell Value Index: NA
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (93) , Travelocity (23) , TripAdvisor (363) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 15 comments. 
The following words were used in comments with Complain:
$ (2)   apology (2)   bed (2)   bill (3)   charged (2)   desk (2)   hotel (4)   management (4)   night (2)   reception (2)   room (3)   studio (2)    
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1. Best of all, those matters that I complained about and were charged to my account was taken off my bill.
"Avoid this hotel " Read full review on TripAdvisor   9/4/2011 Vote      
2. Nobody to usher us in and we had the breakfast that was prepared for conference delegatesThe mattress was in bad shape - after complaining we got a better mattressVanity items in bathroom created an impression that the hotel was trying to save money to the expense of their guestsQuality of bedding items was generally poorThe attitude of the front desk staff was unhelpfull and almost rude.
"Avoid this hotel " Read full review on TripAdvisor   9/4/2011 Vote      
3. I go back to reception to complain and an older guy there comes back to have a look at what I'm complaining about.
"Stay away " Read full review on TripAdvisor   8/5/2011 Vote      
4. In defense of the night manager, when I complained that it took repeated phone calls and over 7 hours to fix a simple problem, she made a genuine effort to be accommodating and took the internet charge off my bill and reduced my nightly rate by $20.
"Average price, average hotel " Read full review on TripAdvisor   6/9/2011 Vote      
5. To hotel's credit, when I complained they moved us to a large, very nice room with a king bed.
"Great location, nice staff. " Read full review on Expedia   6/16/2010 Vote      
6. I immediately complained, and surprisingly, the desk clerk promptly apologized, and called the manager who quickly booked us into another room.
"The Bad News, and the Good News..... " Read full review on TripAdvisor   3/29/2010 Vote      
7. Called reception to be told that some guests had complained it was cold so the hotel had turned on the heating again and it was set centrally, nothing we could do.
"Extremely disappointed in this hotel " Read full review on TripAdvisor   3/25/2010 Vote      
8. Couldn’t complain.
"Enjoyed our stay! " Read full review on Expedia   7/13/2009 Vote      
9. The business or other frequent traveler will see that for what it is and complain as I did.
"Great hotel, but won't come back until policy changes " Read full review on TripAdvisor   6/6/2009 Vote      
10. I should have complained about the lift noise and asked to be moved, so it was partly my own stupidity there.
"acceptable- but don't be near a lift " Read full review on TripAdvisor   3/5/2009 Vote      
   
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