Oxford Suites - Spokane Valley, Spokane, Service

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Rank

36th

Out of 94

Oxford Suites - Spokane Valley	Average Price: $133 Check Rates

Hotel Class:

15015 East Indiana Avenue

Spokane, 99216 View map

5-Star Hotel Rank: 1 of 4
Average review rating: 4.32

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (4) , MyTravelGuide (1) , Travelocity (4) , Expedia (34) , TripAdvisor (37)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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above average (1) accommodating (1) adequate (3) adult (2) amenity (3) bar (5) bath (1) bathroom (7) bed (10) breakfast (34) check in (1) check out (1) complimentary (4) cost (2) dinner (3) discount (1) downtown (5) food (9) freeway (1) front desk (6) hot tub (2) hotel (42) housekeeping (5) interstate (1) lobby (1) location (12) money (1) parking (3) pillow (1) pool (7) price (5) rate (2) recommend (4) restaurant (12) room (57) sauna (1) service (10) sheets (2) shower (4) shuttle (2) staff (25) steam (2) street (5) suite (8) towel (4) tub (3) value (2) view (3) walk (9) wireless (2)

Service

Appears in 10 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (3) customer (3) excellent (2) food (2) great (3) hotel (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service is always excellent.

"My favorite Spokane Hotel " Read full review on TripAdvisor 3/24/2010 Vote

2. This hotel is a great value with excellent service and clean, modern rooms.

"My favorite Spokane Hotel " Read full review on TripAdvisor 3/24/2010 Vote

3. Absolutely the best service I have received in a hotel.

"Highly impressed " Read full review on Expedia 12/23/2009 Vote

4. Despite the terrible weather, the hotel was always fully manned, and the staff provided a cheerful and efficient service under very difficult conditions.

"Excellent service by dedicated staff " Read full review on TripAdvisor 1/3/2009 Vote

5. The hotel staff could have been a bit more friendly and welcoming; my work focuses on customer service and I just "didn't feel the love" as we interacted with them.

"We'll visit again! " Read full review on Expedia 8/6/2008 Vote

6. The Spokane Valley location was a jewel for several years: great customer service, amazing food, clean rooms.

"Quality Slipping: A Downturn at the Oxford in the Valley... " Read full review on TripAdvisor 10/4/2007 Vote

7. I would recommend this hotel to anyone who does not require a full service hotel.

"Always stay at the Oxford Suites in most of my business travels due to their quality. " Read full review on Expedia 4/2/2008 Vote

8. The rooms were simply `dirty`: old snack wrappers by the base of the beds, strong cleanser odors that overwhelmed upon room entry, regardless of leaving the windows open, and the breakfast food (an Oxford staple) was `cattle-like` in service/quality (from pushy customers to overworked and tired employees).

"Quality Slipping: A Downturn at the Oxford in the Valley... " Read full review on TripAdvisor 10/4/2007 Vote

9. The hotel is new, clean, well serviced, and the staff are very helpful.

"Very nice hotel " Read full review on Expedia 5/16/2007 Vote

10. Not great service.

"Not quite as advertised " Read full review on TripAdvisor 2/6/2010 Vote