Holiday Inn Santa Barbara, Santa Barbara, Front Desk

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Rank

32nd

Out of 107

Holiday Inn Santa Barbara	Average Price: $172 Check Rates

Hotel Class:

5650 Calle Real

Santa Barbara, 93117 View map

2-Star Hotel Rank: 7 of 20
Average review rating: 3.41

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (17) , Travelocity (4) , TripAdvisor (79)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (21) bath (3) bathroom (27) bathtub (3) beach (3) bed (19) breakfast (28) cable (2) charge (2) check in (12) check out (3) check-out (2) closet (6) complimentary (2) deal (3) decor (3) dinner (3) downtown (12) exterior (4) food (11) freeway (5) front desk (16) highway (2) hot tub (1) hotel (98) laundry (2) lobby (2) location (18) money (6) parking (7) pillow (8) pool (43) price (21) rate (7) recommend (9) restaurant (20) room (132) room service (3) service (9) shower (9) staff (41) street (14) towel (6) tub (2) value (3) walk (7) walk-in (1) water pressure (1) wireless (5)

Front desk

Appears in 16 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (16) friendly (4) good (2) great (2) helpful (4) local (2) nice (2) professional (2) quick (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the front desk was very nice.

"Extended business - a place to call "home" for a few months " Read full review on TripAdvisor 1/10/2012 Vote

2. The front desk was very friendly and willing to work with you on where you wanted your room (we didn't care that much though).

"Not bad " Read full review on TripAdvisor 1/8/2012 Vote

3. Front desk staff at check in were exceptionally helpful and friendly.

"Very friendly and helpful staff, good location " Read full review on TripAdvisor 9/4/2010 Vote

4. The front desk staff were very polite and professional with a quick and painless check-in.

"Wonderful! " Read full review on TripAdvisor 5/25/2009 Vote

5. Great help at the front desk.

"Overall - Pretty Good " Read full review on Expedia 3/11/2009 Vote

6. The hotel is nice and clean, front desk made everything quick and easy for us.

"very quiet and away from downtown " Read full review on Expedia 1/8/2009 Vote

7. The staff at the front desk was professional under trying conditions.

"East Meets West " Read full review on TripAdvisor 1/4/2009 Vote

8. The staff and front desk were extremely friendly and helpful.

"Excellent hotel! " Read full review on Travelocity 9/1/2008 Vote

9. When I arrived I was given a none smoking room that smelled of smoke, when I went to the front desk, I was told that could not be the case.

"Was scheduled to stay for one night, but ended up leaving " Read full review on TripAdvisor 5/19/2012 Vote

10. The manager, front desk staff and 'greeter' were all super friendly and helpful.

"Great facility and excellent service " Read full review on TripAdvisor 6/25/2011 Vote