Four Seasons Santa Barbara, Santa Barbara, Front Desk

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Rank

1st

Out of 107

Four Seasons Santa Barbara	Average Price: $905 Check Rates

Hotel Class:

1260 Channel Drive

Santa Barbara, 93108 View map

5-Star Hotel Rank: 1 of 6
Average review rating: 4.32

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (4) , Travelocity (2) , TripAdvisor (359) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (29) balcony (16) bar (48) bath (21) bathroom (52) beach (169) bed (30) breakfast (68) charge (24) check in (29) complimentary (21) concierge (24) deal (14) decor (12) dinner (59) downtown (19) fitness center (12) food (134) front desk (34) gym (18) hot tub (14) hotel (503) housekeeping (20) landscape (19) lobby (31) location (103) lunch (28) money (19) ocean (107) parking (29) patio (32) pool (210) price (61) rate (25) recommend (42) restaurant (131) room (511) room service (37) service (216) shower (29) spa (89) staff (193) street (96) suite (45) tub (19) valet (24) value (16) view (89) walk (41) wireless (16)

Front desk

Appears in 34 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (2) checkout (2) club (2) desk (34) friendly (2) guest (2) helpful (4) problem (2) rating (2)

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1. The housecleaning staff left two used wine glasses in our room after two times that they came through, the parking attendents seemed a little too laid back and not as on the money as I would have expected, the front desk was efficient, the lounge waitress was completely overwhelmed one night, and very scattered but it looked as if she was the only one working the room.

"Lovely! " Read full review on TripAdvisor 10/29/2011 Vote

2. Front desk staff was always ready to help, but several times we needed assistance there was a line and they seemed harried.

"Calm and Serene " Read full review on TripAdvisor 6/17/2011 Vote

3. One day I asked the front desk for help, but by five in the afternoon I called housekeeping myself.

"Good, but not worth the money " Read full review on TripAdvisor 4/6/2011 Vote

4. The front desk staff were less memorable, sometimes condescending and often seemingly harassed and consequently unfriendly.

"Not as good as last year - but still very good " Read full review on TripAdvisor 1/23/2011 Vote

5. The lady at the front desk disclosed the news of a double upgrade.

"OUTSTANDING PROPERTY, some issues " Read full review on TripAdvisor 9/9/2010 Vote

6. Service:The valets and everyone at the front desk was very friendly and welcoming.

"Gorgeous Hotel, but Housekeeping needs serious work " Read full review on TripAdvisor 6/14/2010 Vote

7. The front desk staff were wonderful.

"A disappointment " Read full review on TripAdvisor 5/20/2009 Vote

8. Bellman, front desk staff, concierge, ALL were extremely competitent.

"Paradise " Read full review on TripAdvisor 5/9/2012 Vote

9. Starting with the valet, doormen, front desk.

"My new favorite hotel " Read full review on TripAdvisor 12/3/2011 Vote

10. When we arrived, the front desk person told us we were being upgraded to the Anacapa Suite, room 501, the second nicest suite in the whole place, and by the way, 'Happy Anniversary.

"Little known fact: Gay-friendly! " Read full review on TripAdvisor 11/16/2011 Vote