Courtyard by Marriott San Diego Sorrento Mesa, San Diego, Front Desk

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OpinionWell
Rank

123rd

Out of 517

Courtyard by Marriott San Diego Sorrento Mesa	Average Price: $216 Check Rates

Hotel Class:

9650 Scranton Road

San Diego, 92121 View map

3-Star Hotel Rank: 58 of 101
Average review rating: 3.67

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (4) , MyTravelGuide (22) , TripAdvisor (47)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:

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1. Tommy, at the front desk, was great checking us all in with at least 2 calls holding.

"Good place to stay " Read full review on TripAdvisor 1/2/2012 Vote

2. The folk at the front desk helped me arrange a surprise for my son, who didn't know I would be there.

"Exceptional Hospitality In the Middle of a Gray Business Park " Read full review on TripAdvisor 8/9/2011 Vote

3. The guy at the front desk was very nice and made me feel at home immediately.

"Cozy and Comfortable! " Read full review on TripAdvisor 11/15/2009 Vote

4. The hotel staff at the front desk NEVER SMILED, seemed unhappy (except for Tommy).

"HAIR IN THE SHEETS!!!!!! " Read full review on TripAdvisor 7/2/2009 Vote

5. I waled into the hotel lobby and was greeted by a pleasant front desk clerk.

"I highly reccommend this hotel to people enjoy an environment of tranqulity & comfort coupled w/excellent service. " Read full review on TripAdvisor 3/31/2009 Vote

6. When I stopped by the front desk, the associate was genuinely interested in my hotel experience.

"A Satisfactory Weekend Stay " Read full review on TripAdvisor 5/19/2012 Vote

7. I did not see a supermarket near by, however I did not ask the front desk for any.

"Good hotel outside of San Diego " Read full review on TripAdvisor 2/26/2012 Vote

8. Called front desk and requested to change rooms right away.

"HAIR IN THE SHEETS!!!!!! " Read full review on TripAdvisor 7/2/2009 Vote

9. Had to pack the kids back into the car and my husband walked with the stroller with all three bags in tow all the way to the front of the hotel to tell the front desk what had happened.

"HAIR IN THE SHEETS!!!!!! " Read full review on TripAdvisor 7/2/2009 Vote

10. Front desk employee named Tommy changed us ASAP.

"HAIR IN THE SHEETS!!!!!! " Read full review on TripAdvisor 7/2/2009 Vote