Days Inn Riverwalk San Antonio, San Antonio, Service

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Rank

131st

Out of 504

Days Inn Riverwalk San Antonio	Average Price: $92 Check Rates

Hotel Class:

902 East Houston Street

San Antonio, 78205 View map

2-Star Hotel Rank: 28 of 155
Average review rating: 2.67

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (28) , MyTravelGuide (19) , Travelocity (4) , TripAdvisor (56) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 14 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
good (3) hotel (6) inn (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service was adequate.

"Only if you have to " Read full review on TripAdvisor 4/3/2012 Vote

2. Service was very good.

"Great Location in San Antonio for Riverwalk " Read full review on TripAdvisor 3/28/2011 Vote

3. Right nest to 'the Alamo' downtown San Antonio, great location, easy access from Amtrak, deff stay there again, was a basic hotel, free upgrade to larger room as acon was noisey in first room, good service budget hotel.

"Nice basic hotel value for money " Read full review on TripAdvisor 8/14/2010 Vote

4. Room cleaning service is slow.

"Location and price is right " Read full review on Expedia 3/20/2009 Vote

5. This review is only addressing the cleanliness factor, not the customer service or the state of the furniture in the rooms (we had two rooms).

"Foulest experience of my life " Read full review on TripAdvisor 3/3/2008 Vote

6. They did have some good customer service and Marisol was very friendly and accomodating.

"Was OK, a Place to Sleep " Read full review on TripAdvisor 10/1/2007 Vote

7. lobby is across the street so if you call for any service they told us to come & get it.

"will NEVER go back! " Read full review on TripAdvisor 3/21/2011 Vote

8. My request for reimbursement was denied despite my calls to customer service and a letter to the president.

"DAYS INN STOLE MY MONEY " Read full review on TripAdvisor 12/27/2010 Vote

9. I arrived late at 0100 and in the morning I discovered used band aids in our beds, I called to complain and it took them forever to get the bedsnclean, the room smelled horrible and I callled Dyas inn customer service but because each hotel is individually owned they could not do anything.

"Terrible Service and Hotel " Read full review on TripAdvisor 6/26/2010 Vote

10. Service left a little to be desired.

"Suprisingly Satisfied " Read full review on Expedia 8/5/2007 Vote