Holiday Inn San Antonio, San Antonio, Service

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Rank

25th

Out of 504

Holiday Inn San Antonio	Average Price: $199 Check Rates

Hotel Class:

320 Bonha

San Antonio, 78205 View map

3-Star Hotel Rank: 6 of 111
Average review rating: 3.68

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (52) , MyTravelGuide (21) , Travelocity (6) , TripAdvisor (163) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (30) bathroom (19) bed (35) breakfast (108) charge (7) check in (19) check out (5) closet (4) complimentary (8) cost (17) deal (13) decor (4) dinner (3) discount (3) downtown (28) fee (6) food (17) freeway (3) front desk (32) hotel (337) housekeeping (3) lobby (29) location (133) manager (14) money (5) parking (44) pillow (5) pool (20) price (38) rate (23) recommend (29) restaurant (25) room (305) service (40) shower (10) staff (112) street (69) suite (18) to park (7) towel (4) tub (3) valet (19) valet parking (18) value (13) view (31) walk (69) water pressure (5) wireless (6) workout room (3)

Service

Appears in 40 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (5) courteous (3) customer (3) elevator (5) excellent (3) food (3) friendly (6) good (6) great (9) helpful (5) hotel (8) liked (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service.

"Location, location, location " Read full review on TripAdvisor 4/23/2012 Vote

2. Customer service seemed very good.

"I would have spent more " Read full review on TripAdvisor 4/14/2012 Vote

3. Service was good, but we wished we didn't have to depend on valet parking (it seems there's always something left in the car and almost impossible to get it after it's been parked).

"Great location and good hotel " Read full review on TripAdvisor 4/4/2012 Vote

4. A good hotel - friendly service right next to the Alamo in the center of town.

"Great location near Alamo " Read full review on TripAdvisor 4/2/2012 Vote

5. The Crockett is nice place to stay, clean, close to everything and the service is fantastic.

"Staying at the Crockett " Read full review on TripAdvisor 3/11/2012 Vote

6. The service was outstanding.

"Great Value via Priceline! " Read full review on TripAdvisor 2/26/2012 Vote

7. The courteous concierge and valet gave us wonderful SERVICE from the moment we got there, and it didn't change with the shift swaps.

"Great service, the best location, and clean rooms, all for an excellent value!! Our COUPLE + TODDLER family will stay here agai " Read full review on TripAdvisor 1/26/2012 Vote

8. The service at front desk was friendly.

"Great hotel and location is terrific " Read full review on TripAdvisor 1/19/2012 Vote

9. Namely, great service.

"Great location and very responsive staff - Felt right at home! " Read full review on TripAdvisor 12/1/2011 Vote

10. It does not have all the fancy services and facility as other hotels in San Antonio, but if you are looking for good value, and plan on getting out and experiencing the wonders of the city, this is the place to stay.

"fabulous experience, great location, amazing staff! " Read full review on TripAdvisor 4/17/2010 Vote