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Rank
25th
Out of 504

Holiday Inn San Antonio

Average Price: $199  
 
Hotel Class:
320 Bonha
San Antonio, 78205 View map  
3-Star Hotel Rank: 6 of 111
Average review rating: 3.68
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (52) , MyTravelGuide (21) , Travelocity (6) , TripAdvisor (163) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 14 comments. 
80% wrote positive comments about manager
The following words were used in comments with Manager:
friendly (4)   generous (2)   hotel (5)   management (14)    
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1. It is a very quaint hotel and the Manager Eduardo Alcantar was very personable, professional and friendly.
"Across from the Alamo! " Read full review on TripAdvisor   1/13/2010 Vote      
2. Alcantara, the hotel manager, is always genuinely concerned that we are pleased with our stay and has made it a point to know my husband by name.
"We have always been very pleased. " Read full review on TripAdvisor   8/2/2009 Vote      
3. Friendly staff, nice rooms, very reasonable rates and above all a friendly, personable and knowledgeable manager, Eduardo Alcantar.
"Excellent Hotel thru management by Eduardo Alcantar " Read full review on TripAdvisor   6/16/2009 Vote      
4. Was greeted by a very friendly manager at the desk.
"wonderfull hotel " Read full review on TripAdvisor   5/22/2009 Vote      
5. The staff at the hotel (front desk, bell hops, valet, managers) generally seemed disengaged, although they did discount our bill when we ultimately raised issues with them.
"Misfires at the Crockett " Read full review on TripAdvisor   7/9/2008 Vote      
6. The front desk manager memorizes everyones name as they check in.
"Loved the Crockett " Read full review on TripAdvisor   6/18/2007 Vote      
7. Our room was smaller than our families room, so when I asked for a bigger room the manager came up to our room and personally took us to a larger room.
"Great Hotel " Read full review on TripAdvisor   3/24/2012 Vote      
8. I spoke to a very polite rep and manager but was again informed that they would not honor my original reservation.
"Customer service lacking " Read full review on TripAdvisor   12/18/2011 Vote      
9. Bill Brendel, the General Manager, and his unpretentious, down-to-earth staff made us feel right at home.
"Great location and very responsive staff - Felt right at home! " Read full review on TripAdvisor   12/1/2011 Vote      
10. Race day, we didn't get back to the hotel until 1pm and the manager couldn't have been more kind and let us go shower and taker our time coming back down to check out.
"Stayed here for the San Antonio Marathon! " Read full review on TripAdvisor   11/30/2011 Vote      
   
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