Fairfield Inn San Antonio, San Antonio, Service

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Rank

91st

Out of 504

Fairfield Inn San Antonio	Average Price: $149 Check Rates

Hotel Class:

620 South Santa Rosa

San Antonio, 78204 View map

2-Star Hotel Rank: 14 of 155
Average review rating: 3.82

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (21) , MyTravelGuide (65) , Travelocity (2) , TripAdvisor (52) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (1) bar (2) bath (1) bathroom (10) bathtub (1) bed (6) bill (1) breakfast (51) charge (7) check in (6) check out (2) closet (1) complimentary (2) cost (4) deal (1) dinner (3) downtown (28) fee (2) food (2) freeway (2) front desk (13) highway (6) hot tub (4) hotel (126) housekeeping (7) lobby (4) location (29) manager (4) money (5) parking (35) pool (25) price (12) rate (6) recommend (7) restaurant (5) room (65) service (14) shower (6) shuttle (2) staff (51) street (3) suite (8) to park (2) towel (4) tub (5) valet (1) value (10) view (1) walk (24) walk in (1)

Service

Appears in 14 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (5) excellent (2) expectation (2) good (3) great (4) hotel (2) internet (2) location (2) park (2) personable (3) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. So very good customer service.

"Hot summer stay " Read full review on TripAdvisor 9/13/2011 Vote

2. They really went out of their way to provide great customer service.

"most amazing staff ever " Read full review on TripAdvisor 4/27/2010 Vote

3. They went above and beyond any expectations and I will definitely be staying at the same hotel just because of the excellent service I received last time around.

"Excellent Experience!! " Read full review on Travelocity 3/1/2010 Vote

4. Great service, great location, great price.

"Great service! Plan to stay again. " Read full review on TripAdvisor 11/29/2009 Vote

5. The customer service was wonderful.

"Clean room,comfy beds & good cust service " Read full review on Travelocity 11/1/2009 Vote

6. Clean room, comfortable bed, and very friendly service.

"Great stay, especially for the price " Read full review on TripAdvisor 5/11/2009 Vote

7. We found it to be a very good hotel with excellent service, good location for `streetcar` and plenty of free parking.

"Good Hotel - Good Location " Read full review on TripAdvisor 6/19/2008 Vote

8. They`re clean, serviceable, and have a warm breakfast everyday.

"Fairfield Inn Downtown is a BIG inconvenience " Read full review on TripAdvisor 4/24/2008 Vote

9. This place is close to the highway and Riverwalk, but if the costs are the same stay next door at the Courtyard because you`ll have an easier time parking and the internet service is much better.

"Fairfield Inn Downtown is a BIG inconvenience " Read full review on TripAdvisor 4/24/2008 Vote

10. The ladies, Ragen, Samantha, Adriana and Melissa were amazing to work with and treated us to customer service you would come to expect from Marriott properties.

"Customer Service Mavens " Read full review on TripAdvisor 4/19/2012 Vote