Westin Princeton, Princeton, Front Desk

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Rank

1st

Out of 31

Westin Princeton	Average Price: $194 Check Rates

Hotel Class:

201 Village Boulevard

Princeton, 08540 View map

3-Star Hotel Rank: 1 of 11
Average review rating: 3.28

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (345) , TripAdvisor (151) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (16) bathroom (31) bed (44) bill (5) breakfast (43) charge (8) check in (29) checkout (6) complimentary (6) concierge (7) deal (5) decor (6) dinner (10) downtown (6) fitness center (5) food (37) front desk (32) gym (9) highway (7) hot tub (8) hotel (254) housekeeping (17) lobby (41) location (37) manager (15) money (8) parking (22) pillow (11) pool (59) price (12) rate (19) recommend (14) restaurant (56) room (244) room service (12) service (58) sheets (3) shower (30) shuttle (22) spa (4) staff (92) street (4) suite (3) towel (13) value (8) view (3) walk (18) water pressure (3) wireless (4)

Front desk

Appears in 32 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (3) apology (2) bill (2) cares (2) checkout (2) complain (3) desk (34) extremely (2) friendly (6) helpful (6) management (2) new (2) night (2) personable (2) polite (2) rating (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone at the front desk is extremely friendly and helpful.

"Fantastic Westin Property! Wonderful Customer Service! " Read full review on TripAdvisor 5/18/2012 Vote

2. I can honestly say Lauren at front desk was an amazing ambassador to the Westin.

"'Lauren is the best - great support for business travellers' " Read full review on TripAdvisor 3/9/2012 Vote

3. Service was good for both meals, and staff at the front desk were very friendly and helpful.

"Very pleasant stay and good food " Read full review on TripAdvisor 11/23/2011 Vote

4. The front desk person was efficient bu most unfriendly, did not great me, or establish eye contact, and just complete the registration in a mechanical fashion.

"A one night stay " Read full review on TripAdvisor 10/1/2011 Vote

5. the staff at the front desk were always helpful and polite.

"Great staff & excellent service - highly recommended! " Read full review on TripAdvisor 7/29/2011 Vote

6. The gentleman at the front desk was quite friendly, but was unsure of how our rate package worked.

"A Westin like any other " Read full review on TripAdvisor 7/5/2011 Vote

7. While his name escapes me now, the front desk employee was gracious, funny and quite nice.

"Average Hotel " Read full review on TripAdvisor 6/27/2011 Vote

8. Front desk people and restaurant staff very friendly and helpful; no complaints there (and I'm picky).

"Not bad " Read full review on TripAdvisor 3/23/2010 Vote

9. Front desk staff was very curteous and friendly.

"Continued Starwood Pleasure " Read full review on Expedia 1/20/2010 Vote

10. I called down to the front desk and they said they'd take care of it.

"Worst Westin Experience--rude awakening! " Read full review on TripAdvisor 6/15/2009 Vote