Courtyard Philadelphia, Philadelphia, Service

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Rank

60th

Out of 177

Courtyard Philadelphia	Average Price: $198 Check Rates

Hotel Class:

8900 Bartram Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 33 of 57
Average review rating: 4.07

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (32) , MyTravelGuide (44) , Travelocity (5) , TripAdvisor (64) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (1) balcony (1) bar (2) bathroom (7) bed (16) bill (2) breakfast (29) charge (3) check in (15) check out (2) checkout (3) complimentary (4) cost (6) deal (2) decor (2) dinner (7) downtown (11) food (11) freeway (2) front desk (16) hot tub (4) hotel (112) housekeeping (3) lobby (18) location (13) lunch (6) manager (4) money (3) parking (14) pillow (3) pool (19) price (7) rate (5) recommend (12) restaurant (16) room (114) room service (5) service (26) shower (4) shuttle (25) spa (2) staff (52) street (2) suite (6) towel (3) value (2) view (2) walk (8) wireless (7) workout room (3)

Service

Appears in 26 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (3) food (2) good (3) great (3) hotel (9) impressed (3) management (3) poor (2) price (2) problem (2) prompt (3) slow (2) staff (2) surprise (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was really impressed with the staff because of the great customer service, which seems to be harder and harder to find.

"Great staff, rooms OK " Read full review on TripAdvisor 4/17/2012 Vote

2. From the time we arrived until we left, the service was great.

"Great place to stay, just seal all open food " Read full review on TripAdvisor 4/5/2010 Vote

3. I was very impressed with the level of service at front desk and the room itself.

"Great place to stay " Read full review on Expedia 6/17/2009 Vote

4. The service was very good and the room was comfortable and clean.

"Good night’s sleep before an early morning flight " Read full review on Expedia 4/6/2008 Vote

5. Overall good service, friendly staff and clean.

"Beautiful decor, comfortable rooms " Read full review on YahooTravel 10/20/2007 Vote

6. I was impressed with the shuttle service - offered a bottle of water when I was picked up.

"Great customer service " Read full review on Expedia 9/23/2007 Vote

7. Excellent customer service, clean and confortable rooms, great place to stay.

"Worth every penny! " Read full review on TripAdvisor 8/2/2007 Vote

8. Ms Donna Baionno, the Event Sales Manager, at the Pennsylvania Group Sales Office, is very courteous with excellent customer service skills, prompt at responding to e-mails.

"Second Time Around " Read full review on YahooTravel 5/3/2007 Vote

9. If that's not four-star service, i don't know what is.

"Staff exceeded expectations " Read full review on TripAdvisor 10/29/2011 Vote

10. The same decor, the same room layouts, the same food, the same consistent quality and service -- all of them make it easier to step off the plane, into a rental car, and into a hotel room with low fuss.

"Courtyards Round the World... " Read full review on TripAdvisor 9/26/2011 Vote