Alexander Inn Philadelphia, Philadelphia, Service

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Rank

19th

Out of 177

Alexander Inn Philadelphia	Average Price: $116 Check Rates

Hotel Class:

301 South 12th and Spruce Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 8 of 57
Average review rating: 4.26

OpinionWell Value Index: 10

Traveler reviews analyzed: MyTravelGuide (4) , TripAdvisor (493) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (48) bath (9) bathroom (91) bed (85) bill (6) breakfast (334) charge (8) check in (23) closet (11) complimentary (26) cost (11) deal (16) decor (14) dinner (12) discount (24) downtown (43) exercise room (7) fee (6) fitness center (6) fitness room (6) food (22) front desk (54) gym (34) hotel (572) housekeeping (8) lobby (22) location (261) manager (15) money (13) neighborhood (57) parking (103) pillow (26) price (99) rate (70) recommend (64) restaurant (112) room (628) service (58) sheets (11) shower (41) staff (317) street (108) to park (7) towel (12) tub (11) value (49) view (43) walk (154) wireless (41)

Service

Appears in 58 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
bad (4) breakfast (10) clean (8) comfortable (5) customer (11) desk (5) excellent (4) free (5) friendly (9) great (12) helpful (5) hotel (17) inn (4) location (10) love (6) price (8) reasonable (4) recommend (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We stayed at this hotel for 3 nights in April and were very impressed with the level of service.

"Great location " Read full review on TripAdvisor 5/7/2012 Vote

2. Service- amazing.

"Best bet in Philly! " Read full review on TripAdvisor 3/27/2012 Vote

3. Desk service was great, and the free breakfast buffet was quite adequate.

"pleasant stay " Read full review on TripAdvisor 3/20/2012 Vote

4. Two reasons for my 3-star review: cleanliness and service.

"Surprised by the high ratings: 3-stars from me (max) " Read full review on TripAdvisor 12/22/2011 Vote

5. A great Breakfast with nearly all the things to visit and see are in easy walking distance and the City of brotherly love even gives seniors free bus service.

"Area Visit " Read full review on TripAdvisor 12/7/2011 Vote

6. Here's the problem, no amount of interesting decor or good customer service can make up for rock hard beds or showers that have no pressure.

"Unfortunately my experience was not as great as other travelers " Read full review on TripAdvisor 11/1/2011 Vote

7. Parking is a small issue and I would think that some type of valet service would be helpful to the guests, but if you are healthy and the weather is good, it is not a big deal.

"Great Service and Great Value " Read full review on TripAdvisor 9/3/2011 Vote

8. Clean rooms, friendly service, fantastic location, reasonable prices.

"Great location and value " Read full review on TripAdvisor 6/14/2011 Vote

9. The icing on the cake was the superb customer service.

"Wonderful find - and will return! " Read full review on TripAdvisor 2/25/2011 Vote

10. The place looks very slick and well maintained, the location is great and great customer service.

"Hidden Gem, great value and location " Read full review on TripAdvisor 2/17/2011 Vote