Hilton Orlando, Orlando, Service

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Rank

17th

Out of 543

Hilton Orlando	Average Price: $137 Check Rates

Hotel Class:

8122 Arrezzo Way

Orlando, 32821 View map

4-Star Hotel Rank: 7 of 59
Average review rating: 4.38

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (4) , Travelocity (17) , TripAdvisor (876) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (77) balcony (154) bar (186) bath (58) bathroom (171) bed (159) breakfast (89) charge (27) check in (145) check out (30) concierge (29) cost (34) deal (46) dinner (40) downtown (30) food (219) front desk (117) hot tub (37) hotel (816) housekeeping (95) lake (229) landscape (28) laundry (31) lobby (53) location (388) lunch (30) money (39) parking (324) patio (37) pool (928) price (100) rate (61) recommend (130) restaurant (202) room (1297) room service (31) service (236) shower (80) shuttle (114) staff (490) street (181) suite (305) to park (54) towel (112) tub (97) value (44) view (157) walk (212) whirlpool (45) wireless (45)

Service

Appears in 236 comments.

87% wrote positive comments about service

The following words were used in comments with Service:
clean (15) customer (21) desk (10) excellent (20) food (19) friendly (17) good (23) great (41) helpful (11) hotel (35) night (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great service,, First floor access was nice,, Never once had a problem.

"Awesome!! Top Notch!! " Read full review on TripAdvisor 5/15/2012 Vote

2. Grounds were very nice as well as room and cleaning service.

"Awesome!! Top Notch!! " Read full review on TripAdvisor 5/15/2012 Vote

3. Pool bar food was very good as well as service .

"Awesome!! Top Notch!! " Read full review on TripAdvisor 5/15/2012 Vote

4. Service people are courteous and friendly, sometimes helpful to a fault.

"Small Part of Paradise " Read full review on TripAdvisor 5/14/2012 Vote

5. Donald was a great customer service - the cost GREAT - just go to Hilton.

"Great PRICE and OUTSTANDING ROOM " Read full review on TripAdvisor 5/13/2012 Vote

6. The 1st day we had lunch at the pool bar and grill (food and prices were good, service could be faster/more attentive-but overall a decent experience) and watched a few couples participate in the Newly Wed Game and Battle of the Sexes.

"Wishing I was still there!!!! " Read full review on TripAdvisor 4/28/2012 Vote

7. even the area at the food service tables and bar was always clean.

"very pleasant stay at a wonderful resort " Read full review on TripAdvisor 4/23/2012 Vote

8. we were pleased with the suite, very clean, good service but MAKE SURE YOU ASK FOR LATE CHECKOUT WHEN YOU CHECK IN.

"good experience..TOO EARLY CHECKOUT TIME " Read full review on TripAdvisor 4/22/2012 Vote

9. If you are looking for a place for the family, yep, I'm sure this would be the spot but for business travelers - you can stay elsewhere for the same money and get better access to services that meet your needs.

"Better Options Available for Business Travelers " Read full review on TripAdvisor 4/5/2012 Vote

10. However there are some good local restaurants , the Outback steakhouse across the road and if you turn left out of the resort, drive for about 3 or 4 mins you`ll come across firstly The Longhorn, and if you like Italian cuisine then try the Carrabbas Italian grill ( try the Red Snapper if they have it on ) both serving great food with excellent service.

"Superb Resort,Great Location for Disney " Read full review on TripAdvisor 4/2/2012 Vote