Hotel Villa Convento, New Orleans, Service

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Rank

101st

Out of 427

Hotel Villa Convento	Average Daily Rate: NA Check Rates

Hotel Class:

616 Ursulines Street

New Orleans, 70116 View map

3-Star Hotel Rank: 58 of 125
Average review rating: 3.88

OpinionWell Value Index: NA

Traveler reviews analyzed: TripAdvisor (110) , YahooTravel (26)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (6) balcony (41) bar (2) bath (2) bathroom (15) bathtub (2) bed (20) breakfast (11) cable (1) charge (5) check in (4) check out (4) check-out (2) closet (1) concierge (2) deal (5) front desk (10) hotel (144) laundry room (1) lobby (8) location (50) lunch (2) maid (2) maid service (1) money (2) neighborhood (3) parking (22) patio (1) pillow (5) price (20) rate (5) recommend (11) restaurant (9) room (168) service (6) sheets (3) shower (14) shuttle (2) staff (42) street (60) suite (3) to park (3) towel (8) tub (7) value (4) view (5) walk (18) walk in (2) water pressure (2) wireless (2)

Service

Appears in 6 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
cleanliness (2) great (2) guest (2) hotel (2) lacking (6) mice (2) mold (2) rat (2) secure (2) smoke (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Vincent provided personal service and made us feel welcome from the moment we walked into the charming lobby.

"Wonderful, charming stay in the French Quarter! " Read full review on TripAdvisor 10/3/2011 Vote

2. The service is great.

"Absolutely loved it!!!! " Read full review on TripAdvisor 7/24/2011 Vote

3. Service is great at this hotel as it is family run.

"Great Location in FQ, Great Service " Read full review on TripAdvisor 12/9/2010 Vote

4. , almond or ham and cheese croissants and wonderful coffee--yum!) Some of the reviews of Hotel Villa Convento complained of poor customer service, but we found that the front desk people (four over our two-day stay) couldn't have been nicer or more helpful.

"Very nice stay in the main house " Read full review on TripAdvisor 11/11/2011 Vote

5. And with all that lack of service, lack of security, lack of cleanliness, and presence of toxic mold, aswell as rats and mice, they have the nerve to say 'No Pets and No Smoking' in guest rooms.

"Mice, Mold, No Heat, Lots of Smoking! " Read full review on TripAdvisor 1/26/2008 Vote

6. And with all that lack of service, lack of security, lack of cleanliness, and presence of toxic mold, aswell as rats and mice, they have the nerve to say 'No Pets and No Smoking' in guest rooms.

"Mice, Mold, No Heat, Lots of Smoking! " Read full review on TripAdvisor 1/26/2008 Vote