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OpinionWell
Rank
21st
Out of 427

Westin New Orleans

Average Price: $285  
 
Hotel Class:
100 Rue Iberville
New Orleans, 70130-1106 View map  
4-Star Hotel Rank: 8 of 37
Average review rating: 3.72
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (94) , MyTravelGuide (158) , TripAdvisor (410) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 135 comments. 
73% wrote positive comments about service
The following words were used in comments with Service:
beauty (8)   charged (9)   clean (12)   comfortable (8)   customer (9)   desk (12)   excellent (9)   good (15)   great (13)   hotel (31)   internet (9)   location (8)   new (8)    
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1. So for the room--a 3 star but because of the excellent service and location, it would be a 4 star.
"Comfortable stay and great location " Read full review on TripAdvisor   5/2/2012 Vote      
2. The pluses: Good food in both restaurants that I tried and I had room service 2 times; the lobby view is beautiful overlooking the french quarters and the river; excellent service.
"Comfortable stay and great location " Read full review on TripAdvisor   5/2/2012 Vote      
3. On s good note comfortable bed and nice ahotel but service is seriously lacking.
"Dreadful housekeeping " Read full review on TripAdvisor   4/27/2012 Vote      
4. However the service from the staff is outstanding.
"Great staff, noisy hallways " Read full review on TripAdvisor   4/23/2012 Vote      
5. Had to call over and over service to get my room clean, in one occasion they even remove my pillows from the room and I had to call to ask for the pillows back.
"Very expensive, not great service! " Read full review on TripAdvisor   4/23/2012 Vote      
6. I have stayed here many times and always have good service.
"Nice Hotel but could use some updating " Read full review on TripAdvisor   1/17/2012 Vote      
7. If you're looking for an upper class hotel, with efficient service, properly trained staff, clean rooms and commodities, properly running elevators, and good room service, then just avoid the place.
"Very disappointing " Read full review on TripAdvisor   12/29/2011 Vote      
8. The rooms are clean, the service excellent.
"Close enough to stagger into " Read full review on TripAdvisor   11/11/2011 Vote      
9. We stayed at the Westin this week and were blown away y the amazing service.
"Excellent location, excellent service " Read full review on TripAdvisor   10/22/2011 Vote      
10. Service was very good, and location is excellent.
"Nice room, but musty. Great location, convenient to river and French Quarter " Read full review on TripAdvisor   10/1/2011 Vote      
   
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