The Pelham, New Orleans, Front Desk

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Rank

68th

Out of 427

The Pelham	Average Price: $101 Check Rates

Hotel Class:

444 Common Street

New Orleans, 70130 View map

3-Star Hotel Rank: 39 of 125
Average review rating: 3.51

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (8) , TripAdvisor (201) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (12) bar (3) bath (8) bathroom (41) bed (43) bill (7) breakfast (17) cable (3) charge (25) check in (21) check out (11) closet (10) complimentary (3) cost (8) deal (9) decor (12) dinner (6) fee (28) food (12) front desk (59) hotel (336) housekeeping (14) lobby (23) location (80) lunch (3) manager (13) money (8) parking (42) pillow (4) price (30) rate (13) recommend (24) restaurant (21) room (325) service (47) sheets (17) shower (25) shuttle (3) staff (82) street (64) to park (3) towel (38) tub (13) valet (23) valet parking (17) value (11) view (8) walk (29) water pressure (12) wireless (8)

Front desk

Appears in 59 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (8) clerk (4) complain (3) desk (59) friendly (4) guest (3) helpful (5) hotel (6) night (7) problem (3) return (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The very helpful front desk staff cautioned us about obeying every rule in the pay lot, and we did.

"A Good Value Given the Location " Read full review on TripAdvisor 5/4/2012 Vote

2. We mentioned it to the front desk and they stated they will notify New Orleans PD to make a report if any items were missing.

"Very nice stay. Small mishaps that were corrected quickly " Read full review on TripAdvisor 2/6/2012 Vote

3. Generally courteous, but one front desk attendant was just rude and awkward.

"The Pelham Has Gotten Better Reviews From Me... " Read full review on TripAdvisor 1/7/2012 Vote

4. This old building has a lot of charm but the front desk staff could have been more helpful.

"Great location, fair service " Read full review on TripAdvisor 12/16/2011 Vote

5. The front desk lady CLAIMED that they are getting new management and she did not know what to do.

"Don't stay here, they are crooks!!! " Read full review on TripAdvisor 8/29/2011 Vote

6. I had to speak over the front desk 'group' to introduce myself and ask for help.

"okay stay- not the best " Read full review on TripAdvisor 6/15/2011 Vote

7. VERY FRIENDLY front desk.

"If the Entire French Quarter is booked? Pelham is your choice.... " " Read full review on TripAdvisor 7/23/2010 Vote

8. the front desk was VERY NICE during checkin.

"If the Entire French Quarter is booked? Pelham is your choice.... " " Read full review on TripAdvisor 7/23/2010 Vote

9. The front desk lady, Nancy was awesome.

"Wow, great serivce, great location, Thanks to Nancy!!!!!! " Read full review on TripAdvisor 3/17/2010 Vote

10. We asked for non-smoking but on arrival were told there were no non-smoking rooms left, the front desk agent did give us 2 keys to check out the rooms and we got one that didn't actually smell badly of smoke.

"great location, very cheap " Read full review on Expedia 2/10/2010 Vote