Saint Marie Hotel New Orleans, New Orleans, Manager

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Rank

19th

Out of 427

Saint Marie Hotel New Orleans	Average Price: $165 Check Rates

Hotel Class:

827 Toulouse Street

New Orleans, 70112 View map

3-Star Hotel Rank: 10 of 125
Average review rating: 4.13

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (67) , Travelocity (5) , TripAdvisor (700) , YahooTravel (34)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (319) bar (78) bathroom (101) bed (102) breakfast (204) charge (16) check in (54) check out (25) closet (26) complimentary (15) concierge (11) cost (15) deal (25) decor (23) dinner (21) fee (18) food (42) front desk (151) hotel (1305) housekeeping (33) lobby (54) location (461) lunch (12) manager (25) money (28) parking (112) patio (14) pillow (28) pool (174) price (114) rate (69) recommend (107) restaurant (124) room (1228) room service (7) service (97) sheets (7) shower (25) staff (429) street (364) suite (29) to park (11) towel (25) valet (53) valet parking (25) value (43) view (61) walk (107) wireless (27)

Manager

Appears in 25 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
bad (2) bar (2) charged (3) desk (9) elevator (2) employee (2) generous (5) hotel (3) lounge (2) management (25) nice (2) problem (4) reviews (3) rude (4) service (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bar/lounge make a great Strawmerry Daquri and the Manager of the Rest/Br/Lounge/Breakie Nook is a great guy and really made us feel like we were at home and enjoying a beveage, coffee a meal it was so nice to be treated that way on a holiday by strangers.

"3 Nights in New Orleans! " Read full review on TripAdvisor 11/5/2011 Vote

2. ' When she finally did see the note that the general manager made she didn't even apologize for her rudeness.

"Great location but RUDE, rude, rude staff! " Read full review on TripAdvisor 1/2/2010 Vote

3. Karla, the Sales Manager, again was extremely helpful with arranging rooms, staff was excellent and funny and the rooms were perfect.

"Perfect...once again! " Read full review on TripAdvisor 1/22/2009 Vote

4. The daytime front desk manager was so accomodating and pleasant.

"LOVED this hotel! " Read full review on TripAdvisor 7/2/2008 Vote

5. Espcially, a gentleman working the desk and the general manager who did not handle my complaints, but was more worried about a bad review on trip advisor.

"The hotel is great hotel, the staff is great except for the desk & GM " Read full review on TripAdvisor 6/28/2007 Vote

6. The next day we were approached by the Manager,John M who was sincerely apologetic.

"A superior customer service effort.... " Read full review on TripAdvisor 4/6/2012 Vote

7. At the end of our stay there was a discussion with a front desk person and we were given the name of the hotel manager, Peter Dandridge.

"Disappointed with return to HSM ... what happened? " Read full review on TripAdvisor 12/14/2011 Vote

8. forgot my Iphone charger at home, no problem, the hotel manager charged it for me.

"Best hotel experience we've EVER had!!!! " Read full review on TripAdvisor 7/24/2011 Vote

9. I called and ask them why they did that, the guy at front desk said that: ' we told them not to do that but they did it anyway' , and he also said: ' The service people said that is part of their job' Don't make no freaking sense to me when the manager told the service people not to do something and they don't listen and then said that is part of their job.

"Poor service! " Read full review on TripAdvisor 1/5/2011 Vote

10. After sending an email asking if they let anyone get married in the courtyard the manager called me.

"Married in the Courtyard " Read full review on TripAdvisor 6/29/2010 Vote