Holiday Inn Nashville, Nashville, Service

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OpinionWell
Rank

52nd

Out of 296

Holiday Inn Nashville	Average Price: $127 Check Rates

Hotel Class:

1111 Airport Center Drive

Nashville, 37214-3739 View map

3-Star Hotel Rank: 31 of 56
Average review rating: 3.45

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (19) , Travelocity (5) , TripAdvisor (80) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (3) bar (3) bath (1) bathroom (15) bed (13) bill (3) breakfast (54) cable (2) charge (1) check in (6) check out (1) checkout (1) complimentary (4) deal (6) downtown (12) fitness center (1) fitness facility (1) fitness room (1) food (8) front desk (13) hotel (103) housekeeping (3) interstate (4) laundry (1) lobby (14) location (19) maid (1) manager (3) money (4) parking (8) patio (1) pillow (9) pool (7) price (9) recommend (12) refund (2) restaurant (6) room (88) service (9) shower (9) shuttle (20) staff (32) towel (2) tub (4) value (3) view (4) walk (4) walk in (4) water pressure (1) wireless (4)

Service

Appears in 9 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
excellent (2) shuttle (2) staff (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We would like to appreciate to the management and staff for the excellent customer service provided.

"Excellent Hotel and Great Staff. " Read full review on TripAdvisor 4/17/2012 Vote

2. Proximity to airport is wonderful (planes do fly over constantly but it doesn`t bother us once we get the a/c turned on); shuttle service is provided; convenient dining options nearby.

"Desperate for a renovation " Read full review on TripAdvisor 2/12/2008 Vote

3. Since our arrival we noticed the excellent staff ,they were ready to serve and help at any time, the room was very clean and well equipped, wonderful beds and pillows , a great breakfast service and quality.

"Excellent Hotel and Great Staff. " Read full review on TripAdvisor 4/17/2012 Vote

4. We left our laptop at home and we were only using our iPhones, but the 3G wireless service was faster than the wi-fi.

"Overall great stay!! " Read full review on TripAdvisor 8/21/2011 Vote

5. Customer service was ok.

"Average Hotel w/ a Great Breakfast! " Read full review on TripAdvisor 1/7/2011 Vote

6. Upon returning to Nashville from vacation, shuttle service never did show up at the airport to pick up my party and had to take a cab to get back to our car.

"Will not stay at this hotel again! " Read full review on YahooTravel 3/9/2009 Vote

7. so that`s a tip in regards to their service.

"Alright Experience " Read full review on TripAdvisor 6/9/2008 Vote

8. I would tend to agree with a previous reviewer about the wi-fi service is pretty slow.

"Overall great stay!! " Read full review on TripAdvisor 8/21/2011 Vote

9. Front desk service was horrible.

"Will not stay at this hotel again! " Read full review on YahooTravel 3/9/2009 Vote