Sheraton Nashville, Nashville, Service

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Rank

21st

Out of 296

Sheraton Nashville	Average Price: $158 Check Rates

Hotel Class:

777 McGavock Pike

Nashville, 37214 View map

3-Star Hotel Rank: 9 of 56
Average review rating: 3.95

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (46) , MyTravelGuide (187) , Travelocity (13) , TripAdvisor (290) , YahooTravel (30)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (59) bar (51) bathroom (49) bed (72) bill (8) breakfast (71) charge (16) check in (25) check out (11) complimentary (7) cost (12) deal (9) dinner (17) downtown (59) fitness center (14) food (76) front desk (62) gym (9) highway (22) hotel (527) housekeeping (16) interstate (11) lobby (108) location (80) lunch (11) maid (10) manager (9) money (14) parking (46) patio (13) pillow (12) pool (111) price (40) rate (30) recommend (33) restaurant (98) room (560) room service (36) service (84) sheets (7) shower (16) shuttle (34) staff (127) suite (29) towel (27) value (12) view (24) walk (35) wireless (40)

Service

Appears in 84 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (9) desk (8) disappoint (4) excellent (6) food (7) free (4) friendly (5) good (11) great (9) hotel (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I signed up ahead of time for the rewards program and that gave me free in-room internet service.

"Nice Overnight Stay " Read full review on TripAdvisor 5/3/2012 Vote

2. Every staff member that I encountered was pleasant and made an effort to offer hospitality services (except for the coordinator of the airport shuttle service, who flat out lied to me several times over the phone).

"Good Service (except for airport shuttle), Location, and Value " Read full review on TripAdvisor 5/1/2012 Vote

3. We enjoyed the bar downstairs where drinks were good and service was excellent.

"Beautiful hotel " Read full review on TripAdvisor 4/23/2012 Vote

4. The food was really good (service a little slow) but worth waiting for.

"Relaxing " Read full review on TripAdvisor 3/27/2012 Vote

5. Finally, the service is simply outstanding.

"A perfect experience " Read full review on TripAdvisor 2/18/2012 Vote

6. i read some reviews but the hotel was clean great service and worked for me.

"Nice Clean hotel - Very close to airport ! ! ! " Read full review on TripAdvisor 1/31/2012 Vote

7. The service was wonderful-even served us breakfast 5 minutes after breakfast was offically supposed to be over.

"Overall, very pleased " Read full review on TripAdvisor 1/17/2012 Vote

8. The hotel is beautiful, rooms and service definately equal or better than a 3.5 star.

"Value Traveler / Extremely Impressed " Read full review on TripAdvisor 1/4/2012 Vote

9. My husband and I have travelled extensively and found the customer service at the Sheraton Music City so outstanding that I am writing my first review.

"Best Customer Service Ever " Read full review on TripAdvisor 11/30/2011 Vote

10. She provided very good service.

"I liked it! Clean, updated, good value " Read full review on TripAdvisor 11/6/2011 Vote