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Rank
38th
Out of 468

Homewood Suites Miami

Average Price: $132  
 
Hotel Class:
5500 Blue Lagoon Drive
Miami, 33126 View map  
3-Star Hotel Rank: 12 of 122
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (1) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (121) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 32 comments. 
80% wrote positive comments about service
The following words were used in comments with Service:
big (4)   breakfast (4)   clean (3)   desk (5)   elevator (5)   excellent (4)   great (5)   hotel (7)   housekeeping (3)   kid (3)   nice (5)   slow (3)   staff (10)    
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1. But we also love the service here, which is always first-rate from the housekeeping staff to the front desk to the guys cleaning the pool.
"If you're an airplane nut, it doesn't get any better! " Read full review on TripAdvisor   4/7/2012 Vote      
2. I got the feeling from check-in to check-out that the front desk staff are not service-oriented nor do they really care about their guests' experience.
"Adequate and met our needs " Read full review on TripAdvisor   3/22/2012 Vote      
3. Homewood suites provided an excellent service in keeping us comfortable in our stay, for providing transportation (whether thru their service shuttle or helping us get cabs), for a hearty breakfast and of course for having accommodating staffs.
"good hotel! " Read full review on TripAdvisor   10/31/2011 Vote      
4. It was the best service I have received at a Hilton in several years.
"Standard accomodations but a staff that went the extra mile. " Read full review on TripAdvisor   8/9/2011 Vote      
5. The front desk staff were wonderful and the shuttle service was very good.
"Very good value " Read full review on TripAdvisor   7/24/2011 Vote      
6. The front desk service was great, they where very friendly and helpful.
"Good Service but Rooms Need Updating " Read full review on TripAdvisor   5/22/2011 Vote      
7. None of the staff spoke english except for customer service at the front desk.
""NOT A HOTEL MORE LIKE A MOTEL"... says my 11 year old " Read full review on TripAdvisor   6/27/2010 Vote      
8. While the staff are all very friendly, especially the food service staff and housekeeping, nothing gets done and the upkeep on this property seems to be lacking or on a 'as need basis'.
"Tired and Worn Out " Read full review on TripAdvisor   6/13/2010 Vote      
9. The food and service was wonderful and the lobby was gorgeous, lots of parking and we thought there would be noise from the neighboring airport but while we could see the planes, we certainly couldn't hear them.
"We certainly got our moneys worth and more, we are happy patrons. " Read full review on TripAdvisor   3/3/2010 Vote      
10. Service: Excellent, everytime I needed something for the room I got it in a few minutes.
"Excellent Value! " Read full review on TripAdvisor   11/2/2009 Vote      
   
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