Homewood Suites Miami, Miami, Front Desk

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Rank

38th

Out of 468

Homewood Suites Miami	Average Price: $132 Check Rates

Hotel Class:

5500 Blue Lagoon Drive

Miami, 33126 View map

3-Star Hotel Rank: 12 of 122
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (1) , MyTravelGuide (1) , Travelocity (4) , TripAdvisor (121) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bath (4) bathroom (32) beach (14) bed (31) breakfast (111) cable (4) charge (16) check in (21) check out (7) check-out (2) complimentary (13) cost (9) deal (6) dinner (28) downtown (3) fee (4) food (29) front desk (35) hot tub (7) hotel (235) housekeeping (5) laundry (4) lobby (9) location (25) manager (9) money (9) neighborhood (3) parking (29) patio (6) pillow (3) pool (37) price (28) rate (7) recommend (18) restaurant (22) room (178) service (32) sheets (4) shower (8) shuttle (69) staff (49) street (5) suite (131) towel (6) value (11) view (14) walk (8) weight (3) wireless (10)

Front desk

Appears in 35 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) cruise (3) desk (37) employee (2) friendly (6) helpful (4) hotel (7) nice (6) secure (2) service (5) shuttle (5) staff (14) store (2) suite (3) transportation (3) useful (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the front desk were very friendly as well.

"Nice pre-cruise stay. " Read full review on TripAdvisor 5/9/2012 Vote

2. But we also love the service here, which is always first-rate from the housekeeping staff to the front desk to the guys cleaning the pool.

"If you're an airplane nut, it doesn't get any better! " Read full review on TripAdvisor 4/7/2012 Vote

3. The front desk was responsive but not very apologetic.

"Normally clean and comfortable...not this time. " Read full review on TripAdvisor 3/21/2012 Vote

4. The front desk was warm and welcoming.

"Looked great, but looks can be deceiving! " Read full review on TripAdvisor 11/21/2011 Vote

5. The staff is really nice,Pam and Linda did a great job in Front Desk.

Read full review on TripAdvisor 9/26/2011 Vote

6. The front desk staff is very helpful and polite.

"Not bad if you are flying out of MIA " Read full review on TripAdvisor 8/28/2011 Vote

7. The front desk staff were wonderful and the shuttle service was very good.

"Very good value " Read full review on TripAdvisor 7/24/2011 Vote

8. The front desk service was great, they where very friendly and helpful.

"Good Service but Rooms Need Updating " Read full review on TripAdvisor 5/22/2011 Vote

9. None of the staff spoke english except for customer service at the front desk.

""NOT A HOTEL MORE LIKE A MOTEL"... says my 11 year old " Read full review on TripAdvisor 6/27/2010 Vote

10. In the morning the driver of the van the front desk helped arranged to get us to the port was very nice & no problems with our transportation.

"Good Price for Miami " Read full review on TripAdvisor 5/16/2009 Vote