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Rank
37th
Out of 468

Marriott Miami

Average Price: $310  
 
Hotel Class:
1109 Brickell Avenue
Miami, 33131 View map  
4-Star Hotel Rank: 14 of 58
Average review rating: 4.37
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (4) , MyTravelGuide (24) , TripAdvisor (155) , YahooTravel (25)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 11 comments. 
The following words were used in comments with Housekeeping:
clean (2)   good (2)   great (5)   internet (2)    
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1. Comfortable beds, flat screen TV, and enough space for some work, internet access fast, good housekeeping.
"Excellent Experience " Read full review on TripAdvisor   1/13/2009 Vote      
2. Housekeeping service was great, room cleaned both days in a timely fashion.
"Good Experience " Read full review on TripAdvisor   9/3/2007 Vote      
3. Housekeeping service was great, room cleaned both days in a timely fashion.
"Good Experience " Read full review on TripAdvisor   9/3/2007 Vote      
4. Turn-down service decided to be housekeeping and took away a glass INSIDE the cabinet (room service manager corrected this).
"Perhaps average for typical hotels, but poor for the upper tier " Read full review on TripAdvisor   3/25/2012 Vote      
5. While on the phone with her some random guy from housekeeping comes into my room without knocking.
"The Worst Hotel Ever! " Read full review on TripAdvisor   8/5/2011 Vote      
6. I don't mind housekeeping coming in and straightening up every day; however, when they get anal to the point where they have to move your stuff in order to get the room to look exactly the same as it did when you check in, that really bugs me.
"Nice room...nice view...service a little frustrating, and where's the TV in the mirror?!?!? " Read full review on TripAdvisor   3/19/2010 Vote      
7. Now the not-so-good, and in combination these items make the J W Marriott just not worth the $359+ rate: stains on bedroom carpet and on bathroom throw rug; limited cable TV selection (just 37 channels - no MSNBC, etc.); no newspapers; no turndown (even though it is listed in the Guest Services Directory), no bathrobes; speed dial buttons on phone not programmed; Room Service trays/dishes left in corridor all night; no one in Housekeeping seems to speak even rudimentary English.
"OK but not worth the price " Read full review on TripAdvisor   3/2/2010 Vote      
8. A quick call to housekeeping did sort that one out.
"This is not a Five Star hotel " Read full review on TripAdvisor   5/31/2009 Vote      
9. Housekeeping, Front Desk Staff and Business Center all were great.
"Great Hotel Away From South Beach " Read full review on TripAdvisor   5/29/2007 Vote      
10. Because we are in a suite, we have access to the concierge lounge, which has been wonderful: great comp breakfast, sodas/water throughout the day, major newsapers, etc.So, I would stay again, but the internet problems and housekeeping are really unacceptable.
"Below par in some respects, but I'd come again " Read full review on TripAdvisor   4/1/2009 Vote      
   
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