Hyatt Place Memphis/Wolfchase Galleria, Memphis, Service

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OpinionWell
Rank

39th

Out of 238

Hyatt Place Memphis/Wolfchase Galleria	Average Price: $142 Check Rates

Hotel Class:

7905 Giacosa Place

Memphis, 38133 View map

3-Star Hotel Rank: 21 of 44
Average review rating: 4.3

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (82) , Travelocity (4) , TripAdvisor (44) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (2) bath (3) bathroom (12) bed (18) bill (4) breakfast (32) charge (5) check in (8) checkout (1) check-out (1) closet (2) complimentary (2) cost (1) deal (1) decor (4) downtown (6) fitness room (1) food (10) front desk (7) highway (1) hotel (113) housekeeping (1) interstate (4) laundry (1) lobby (11) location (32) manager (3) money (5) parking (11) pillow (3) pool (18) price (10) rate (3) recommend (6) refund (1) restaurant (18) room (106) room service (4) service (19) shower (6) staff (44) street (2) suite (3) to park (1) towel (3) tub (2) value (4) walk (6) wireless (5)

Service

Appears in 19 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
best (2) clean (2) customer (4) difficult (2) great (5) hotel (9) rude (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service is the best part of the hotel.

"I've been staying there for 7 months!!! " Read full review on TripAdvisor 5/11/2012 Vote

2. I stayed during 4/27-4/29/2012 and from the moment i arrived the hotel was clean and the staff was friendly and customer service oriented.

"Awesome Staff, very nice hotel " Read full review on TripAdvisor 5/1/2012 Vote

3. While this Hyatt Place is starting to show some age the service was great.

"Very good service; always the same great staff ! " Read full review on TripAdvisor 4/24/2012 Vote

4. For the $$, the service and interior features are some of the best.

"Hyatt Place Hotels Never Fail Me " Read full review on TripAdvisor 1/30/2012 Vote

5. This place, while typical in terms of rooms & public areas, takes a seriously huge dive when it comes to customer service.

"WORST. STAFF. EVER. " Read full review on TripAdvisor 5/26/2011 Vote

6. If you are looking for a wonderful stay at a relaxing hotel with great customer service THIS IS NOT THE PLACE.

"I CAN'T EVEN PUT A RATE ON HOW HORRIBLE MY STAY WAS, STAFF WAS UNACCEPTABLY RUDE " Read full review on TripAdvisor 5/13/2011 Vote

7. I have never encountered such RUDE, UNHOSPITABLE CUSTOMER SERVICE in my life.

"I CAN'T EVEN PUT A RATE ON HOW HORRIBLE MY STAY WAS, STAFF WAS UNACCEPTABLY RUDE " Read full review on TripAdvisor 5/13/2011 Vote

8. How can one rely on a hotel with such prestige and great service when they treat their clients like this.

"Our Reservation was given to someone else before we even ARRIVED " Read full review on TripAdvisor 6/9/2010 Vote

9. Memphis is not a safe city, and when you expect great service for an expensive price, you WILL NOT get that with this Hyatt.

"Our Reservation was given to someone else before we even ARRIVED " Read full review on TripAdvisor 6/9/2010 Vote

10. What a nice hotel, I was so impressed, the service, the room, really great.

"Really Nice! " Read full review on TripAdvisor 10/21/2008 Vote