Hampton Inn Memphis, Memphis, Staff

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Rank

23rd

Out of 238

Hampton Inn Memphis	Average Price: $114 Check Rates

Hotel Class:

962 South Shady Grove Road

Memphis, 38120 View map

3-Star Hotel Rank: 14 of 44
Average review rating: 4.5

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (3) , Travelocity (2) , TripAdvisor (71) , YahooTravel (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (3) bathroom (11) bed (24) breakfast (61) check in (8) check out (1) check-out (2) closet (4) complimentary (4) decor (2) dinner (3) downtown (14) exercise room (1) food (8) front desk (13) highway (1) hotel (111) housekeeping (3) interstate (2) lobby (16) location (36) manager (3) money (4) neighborhood (3) parking (12) patio (3) pillow (6) pool (11) price (6) rate (8) recommend (9) restaurant (18) room (128) room service (1) service (15) shower (7) shuttle (2) staff (44) street (12) suite (38) to park (1) towel (8) tub (2) value (6) walk (2) walk-in (1) water pressure (1) wet bar (3) wireless (2) workout room (1)

Staff

Appears in 44 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
clean (4) comfortable (2) customer (3) desk (2) friendly (18) good (3) great (4) helpful (10) hotel (7) nice (4) offers (2) pleasant (2) responsive (2) welcoming (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very professional and friendly.

"Great Stay " Read full review on TripAdvisor 5/8/2012 Vote

2. Everything is new, the bed was very comfortable and the staff was great.

"Great hotel, renovated, clean and modern " Read full review on TripAdvisor 4/12/2012 Vote

3. The staff is very friendly and helpful.

"Good hotel, good price, great staff! " Read full review on TripAdvisor 3/16/2012 Vote

4. Hotel was spotless, clean, fresh and staff willing to help with whatever requested of them.

"Can't find a thing to complain about! " Read full review on TripAdvisor 2/2/2012 Vote

5. Love it when staff has the autonomy to make good customer service decisions.

"1st stay, really pleased " Read full review on TripAdvisor 12/15/2011 Vote

6. But the staff still offered me 10,000 HHonor points without being prompted.

"1st stay, really pleased " Read full review on TripAdvisor 12/15/2011 Vote

7. The staff was very pleasant and welcoming.

"Great Property! Great Location! " Read full review on TripAdvisor 11/10/2011 Vote

8. The staff was wonderful.

"Pretty good Hampton Inn " Read full review on TripAdvisor 10/29/2011 Vote

9. The breakfast room was serviced frequently and I witnessed several occasions when guests asked for something and the staff dropped what they were doing and helped the customer.

"Really trying to please " Read full review on TripAdvisor 10/17/2011 Vote

10. Every staff member we came in contact with was very pleasant - from the housekeepers, grounds guys, and front desk.

"Loved it... already booked another stay in March " Read full review on TripAdvisor 9/11/2011 Vote