Courtyard Los Angeles, Los Angeles, Front Desk

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Rank

78th

Out of 700

Courtyard Los Angeles	Average Price: $241 Check Rates

Hotel Class:

10320 West Olympic Boulevard

Los Angeles, 90064 View map

3-Star Hotel Rank: 28 of 84
Average review rating: 3.72

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (73) , Travelocity (3) , TripAdvisor (187) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (7) bar (13) bathroom (14) beach (6) bed (22) breakfast (50) charge (5) check in (10) check out (3) checkout (4) complimentary (4) cost (8) deal (3) dinner (5) downtown (7) exercise room (3) fee (5) fitness room (3) food (14) freeway (4) front desk (36) gym (6) hot tub (4) hotel (229) housekeeping (5) lobby (39) location (94) manager (7) money (5) parking (54) pillow (5) pool (8) price (32) rate (15) recommend (17) restaurant (28) room (208) room service (8) service (42) shower (5) staff (127) street (53) suite (5) to park (5) valet (52) valet parking (20) value (9) walk (16) wireless (11)

Front desk

Appears in 36 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) breakfast (2) bus (2) desk (37) friendly (6) great (3) helpful (8) hotel (5) need (2) night (3) outstanding (3) park (6) personable (3) professional (3) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Marco, the front desk was accommodating to me.

"Comfortable " Read full review on TripAdvisor 1/5/2012 Vote

2. Great location and well cared for hotel-only deficiency was no coffee in the lobby on Sunday morning when I really needed some fresh brewed coffee-front desk staff sent me upstairs to the breakfast buffet area to retrieve that needed fix .

"Great place to stay and wil use again !! " Read full review on TripAdvisor 7/5/2011 Vote

3. The parking attendant, valet & front desk staff very welcoming and friendly.

"Will definetely recommend this hotel! " Read full review on TripAdvisor 6/25/2011 Vote

4. Front desk staff very welcoming and friendly.

"Overall pleased with hotel and would stay here again " Read full review on TripAdvisor 6/20/2011 Vote

5. AM checkout was super easy & fast, and front desk clerk gave us perfect directions to UCLA (better than mapquest & gps).

"Overall pleased with hotel and would stay here again " Read full review on TripAdvisor 6/20/2011 Vote

6. The room was spacious and clean, the front desk and valet staff were nice, responsive and professional and the hotel was in a great location.

"Could not have asked for anything more... " Read full review on TripAdvisor 5/14/2011 Vote

7. The valet staff gives a warm welcome when you arrive but the front desk staff is not friendly nor professional.

"Hotel is in need of repair. " Read full review on TripAdvisor 4/22/2011 Vote

8. The front desk was helpful in pointing out restaurants.

"They went out of their way to make me comfortable. " Read full review on TripAdvisor 3/31/2011 Vote

9. The people from valet and the front desk were outstanding, professional and friendly.

"This is a location I'd stay at anytime in this area! " Read full review on TripAdvisor 3/21/2011 Vote

10. The front desk staff is usually helpful (although the girl who checked us in this time was confused and did not give us a bag of goodies that had been left by our family hostess).

"Appreciation " Read full review on TripAdvisor 3/2/2011 Vote