Doubletree Grand Key Resort, Key West, Front Desk

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Rank

3rd

Out of 168

Doubletree Grand Key Resort	Average Daily Rate: NA Check Rates

Hotel Class:

3990 South Roosevelt Boulevard

Key West, 33040 View map

3-Star Hotel Rank: 3 of 49
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (117) , MyTravelGuide (57) , TripAdvisor (257) , YahooTravel (24)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (24) bar (49) bathroom (12) beach (64) bed (21) bill (11) breakfast (68) charge (14) check in (25) check out (6) complimentary (11) concierge (16) cost (6) deal (8) decor (8) dinner (18) downtown (67) fee (8) food (41) front desk (31) hot tub (6) hotel (337) housekeeping (6) lobby (21) location (37) manager (5) massage (5) money (10) ocean (7) parking (42) pillow (5) pool (172) price (22) rate (9) recommend (38) restaurant (37) room (212) room service (7) service (116) shower (7) shuttle (192) staff (123) street (32) suite (15) to park (6) towel (9) value (8) view (21) walk (9)

Front desk

Appears in 31 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (33) excellent (2) friendly (2) helpful (5) hot (2) hotel (3) pressure (2) rude (2) service (3) simply (2) staff (7) water (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff from the front desk to housekeeping were friendly and very helpful.

"Above and Beyond " Read full review on Expedia 6/16/2010 Vote

2. Ask for them at the front desk--they're free.

"Ho-Hum " Read full review on TripAdvisor 2/5/2009 Vote

3. Front desk staff were helpful.

"Best Value for a Last Minute Reservation " Read full review on TripAdvisor 9/9/2008 Vote

4. The room was clean, front desk service was good.

"A relaxing stay in Key West " Read full review on TripAdvisor 4/21/2008 Vote

5. - Our room didn`t have any water pressure nor hot water, but this was quickly taken care of by the front desk.

"Wonderful staff, food was actually good! " Read full review on TripAdvisor 8/7/2007 Vote

6. - Hotel was beautiful inside and out and very clean- The wait staff was excellent and the front desk were all very attentive to our needs (water pressure too low and there was no hot water.

"Wonderful staff, food was actually good! " Read full review on TripAdvisor 8/7/2007 Vote

7. Several times, I stood at the front desk for several minutes before being helped.

"Was Okay " Read full review on TripAdvisor 7/1/2007 Vote

8. Also, the warm cookies they give out at the front desk are phenomenal.

"Nice hotel " Read full review on Expedia 8/24/2010 Vote

9. At check out time, we found that there was no one at the front desk.

"Abandoned! " Read full review on Expedia 1/20/2010 Vote

10. Front desk at checkin mentioned award by expedia and seemed very proud of it.

"Wonderful stay " Read full review on Expedia 7/16/2009 Vote