Hilton Jacksonville, Jacksonville, Service

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Rank

16th

Out of 213

Hilton Jacksonville	Average Price: $112 Check Rates

Hotel Class:

9745 Gate ParkWay North

Jacksonville, 32246 View map

3-Star Hotel Rank: 10 of 42
Average review rating: 3.92

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (139) , TripAdvisor (67) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (5) bath (2) bathroom (6) bathtub (1) beach (8) bed (10) breakfast (33) cable (1) charge (1) check in (8) check out (2) deal (2) downtown (4) exercise room (3) exterior (2) fitness center (1) fitness room (2) food (7) front desk (7) hot tub (1) hotel (71) housekeeping (4) lake (2) laundry (1) laundry room (1) lobby (10) location (29) manager (5) money (1) parking (1) pool (12) price (4) rate (7) recommend (8) restaurant (23) room (67) service (9) shower (10) staff (37) suite (1) towel (7) tub (1) valet (1) value (1) view (1) walk (7) water pressure (3) weight (2) wireless (12)

Service

Appears in 9 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
good (2) hotel (3) lobby (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We actually had so much fun in the lobby thanks to her- we nicknamed ourselves, 'The Lobby Girls!' A perfect example of what tremendous customer service can do.

"Just may become our Girls Weekend Headquarters! " Read full review on TripAdvisor 8/2/2011 Vote

2. If you like personal service with service with a smile and a good hot breakfast on a business trip, this is the place.

"Outstanding each time! " Read full review on TripAdvisor 9/26/2010 Vote

3. Friendly service, but disappointing results.

"Misses the mark (and the wake up call, too). " Read full review on TripAdvisor 8/6/2010 Vote

4. Service was good.

"Nice Clean hotel " Read full review on TripAdvisor 7/23/2009 Vote

5. Daryl's service at breakfast makes it worth getting up in the morning.

"This is my choice in this area of Jacksonville " Read full review on TripAdvisor 1/20/2012 Vote

6. Housekeeping gave us a bag of new towels every day by the door when they didn't service our room (we requested for privacy).

"90% " Read full review on TripAdvisor 10/10/2011 Vote

7. I work in the service industry, and these members of staff are the type of example of hospitality I would hope my own team members could strive toward.

"Staff made this stay 5 star " Read full review on TripAdvisor 7/13/2011 Vote

8. There are many excellent hotel choices in Jacksonville, Florida and this hotel remains consistent for service and quality.

"Met All My Expectation for an HGI " Read full review on TripAdvisor 3/5/2011 Vote

9. There is no valet service to help you with your bags in and out of the hotel.

"Would Return again " Read full review on Expedia 7/11/2008 Vote