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OpinionWell
Rank
16th
Out of 213

Hilton Jacksonville

Average Price: $112  
 
Hotel Class:
9745 Gate ParkWay North
Jacksonville, 32246 View map  
3-Star Hotel Rank: 10 of 42
Average review rating: 3.92
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (16) , MyTravelGuide (139) , TripAdvisor (67) , YahooTravel (2)
SAFE TO BOOK ? (0/5 issues found)
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Front desk
Appears in 7 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
 
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1. Now the pros and cons:Pros: Clean and safe location; excellent breakfast buffet with made-to-order omelets/eggs, meats, fruit, milk, juices, yogurt, coffee, danishes, bread (including bagels) and cream cheese/spreads, and even a waffle machine; afternoon cookies from Otis Spunkmeyer; wonderful rooms with flat panel TVs and alarm clocks and microwave and fridge; plenty of parking and location which is near several fast food stops and casual dining restaurants; movie theatre literally right next doorBig pros: the front desk staff features two wonderful ladies, Darlena and Bertide.
"Great hotel and worth a return trip " Read full review on TripAdvisor   8/17/2011 Vote      
2. Every single person that mans that front desk, is friendly, outgoing, helpful, and just genuinely nice.
"Staff made this stay 5 star " Read full review on TripAdvisor   7/13/2011 Vote      
3. Bridgette and Darlena at the front desk really know their stuff and are extremely personable.
"This is my choice in this area of Jacksonville " Read full review on TripAdvisor   1/20/2012 Vote      
4. Would have been 100% if the front desk took a little time to double check guest check-ins before calling.
"90% " Read full review on TripAdvisor   10/10/2011 Vote      
5. We checked in as a couple (2 adults, 0 children) but we got a call from the front desk saying next door or whoever said our room had a baby that was loud.
"90% " Read full review on TripAdvisor   10/10/2011 Vote      
6. I would, however, assume that it is rather simple for the front desk to check which rooms have checked in with children and which have not before calling a 2 adult 0 children room to calm down their 0 children.
"90% " Read full review on TripAdvisor   10/10/2011 Vote      
7. Darlena is a phenomenal and apparently experienced front desk clerk.
"Great hotel and worth a return trip " Read full review on TripAdvisor   8/17/2011 Vote      
   
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