Houston Best Western, Houston, Service

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OpinionWell
Rank

716th

Out of 718

Houston Best Western	Average Price: $74 Check Rates

Hotel Class:

2929 Southwest Freeway (US 59)

Houston, 77098 View map

5-Star Hotel Rank: 26 of 26
Average review rating: 1.61

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (16) , TripAdvisor (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Service

Appears in 3 comments.

The following words were used in comments with Service:

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1. I am surprised that there is no health initiative to prevent consumers from getting ripped by this scrupulous motel owners without providing the right service and moreover exposing us to diseases at the expense of our money.

Read full review 5/18/2011 Vote

2. This place is horrible and their customer service is even worse!the iron in the room stained my shirt, my shower water didn't drain, my wake up calls never happened and I almost missed my flight, there were roaches int he room, the lougs didn't work and the elelvator broke.

"Horrible- Don't Stay!!! " Read full review on TripAdvisor 11/19/2008 Vote

3. In my opinion, `any business that chooses to outsource it`s customer care call centers, is asking for a degradation to the level of service it provides it`s customers!` There is no way that the Best Western Greenway Inn and Suites would have ever meet the standards that we Americans have established for comfort in the US, but yet may be acceptable in other countries and nations.

""Stay away!!" No, really - stay away! " Read full review on TripAdvisor 9/11/2007 Vote