Hilton Houston, Houston, Service

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Hilton Houston

OpinionWell
Rank

95th

Out of 718

Hilton Houston	Average Price: $189 Check Rates

Hotel Class:

4800 Calhoun Street

Houston, 77204-3028 View map

3-Star Hotel Rank: 50 of 121
Average review rating: 3.24

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (41) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (2) balcony (1) bar (4) bath (1) bathroom (11) bed (8) bill (1) breakfast (8) cable (1) charge (1) check in (2) check out (2) check-out (1) closet (6) complimentary (3) decor (3) dinner (8) downtown (3) exterior (2) fee (1) fitness center (1) fitness facility (1) food (10) front desk (15) gym (1) hotel (63) housekeeping (2) lobby (5) location (4) manager (5) parking (16) pillow (2) pool (2) price (3) rate (2) recommend (1) restaurant (26) room (60) room service (6) service (11) shower (13) staff (26) street (1) suite (4) to park (2) tub (1) value (2) walk-in (1) water pressure (1) wireless (2)

Service

Appears in 11 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
good (3) slow (2) staff (3) students (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Since their receivnt renovation, they now have a beuatiful modern product and a friendly service staff consisting primarily of students from the hospitality program.

"Excellent Product and Service " Read full review on TripAdvisor 2/27/2012 Vote

2. The service was excellent in all areas, the food at the Nigel's restaurant is really good although the menu is limited.

"Excellent service, beautiful hotel! " Read full review on TripAdvisor 1/22/2012 Vote

3. I was in the bar everynight and was amazed at the service.

"Great Experience!!!! " Read full review on TripAdvisor 1/19/2012 Vote

4. GREAT SERVICE.

"Great Experience!!!! " Read full review on TripAdvisor 1/19/2012 Vote

5. Bar and restaurant food and drinks were good and service was very pleasant, but both a dinner and breakfast the wait staff seemed to disappear for 15 minutes right when I was ready to pay and leave.

"Comfortable and spacious, helpful service " Read full review on TripAdvisor 10/31/2011 Vote

6. Bell service was available for bringing luggage in from our car to the room as well as at check out.

"Convenience and Comfort in Houston " Read full review on TripAdvisor 4/23/2012 Vote

7. The service is spotty, depending on the students working.

"Ok....but understand it is a TRAINING HOTEL " Read full review on TripAdvisor 5/17/2010 Vote

8. does not have a good handle on the staff or the quality of service.

"SORRY excuse for the CONRAD HILTON name " Read full review on TripAdvisor 8/7/2008 Vote

9. The other people that were there too were so so nice and I haven't experienced customer service like that in a long time.

"Very nice stay! " Read full review on TripAdvisor 3/8/2012 Vote

10. The service was slow on for both breakfast and dinner.

"Hotel good, Eric`s Restaurant not the best " Read full review on TripAdvisor 3/9/2008 Vote