Hilton Houston, Houston, Front Desk

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Rank

95th

Out of 718

Hilton Houston	Average Price: $189 Check Rates

Hotel Class:

4800 Calhoun Street

Houston, 77204-3028 View map

3-Star Hotel Rank: 50 of 121
Average review rating: 3.24

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (1) , TripAdvisor (41) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) balcony (1) bar (4) bath (1) bathroom (11) bed (8) bill (1) breakfast (8) cable (1) charge (1) check in (2) check out (2) check-out (1) closet (6) complimentary (3) decor (3) dinner (8) downtown (3) exterior (2) fee (1) fitness center (1) fitness facility (1) food (10) front desk (15) gym (1) hotel (63) housekeeping (2) lobby (5) location (4) manager (5) parking (16) pillow (2) pool (2) price (3) rate (2) recommend (1) restaurant (26) room (60) room service (6) service (11) shower (13) staff (26) street (1) suite (4) to park (2) tub (1) value (2) walk-in (1) water pressure (1) wireless (2)

Front desk

Appears in 15 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
complain (2) desk (16) management (2) problem (2) responsive (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff, however, was amazing and attentive.

"Very nice stay! " Read full review on TripAdvisor 3/8/2012 Vote

2. Thank you to all of the front desk staff for making my trip comfortable, exciting and great overall.

"Very nice stay! " Read full review on TripAdvisor 3/8/2012 Vote

3. We mentioned it to the front desk, their response: 'We`re very sorry'6.

"Um...it`s just okay. " Read full review on TripAdvisor 5/6/2008 Vote

4. We mentioned it to the front desk, their response: 'We're very sorry'6.

"Um...it's just okay. " Read full review on TripAdvisor 5/6/2008 Vote

5. I thoroughly enjoyed my stay, from our warm greeting at the front desk to our check out.

"Excellent Product and Service " Read full review on TripAdvisor 2/27/2012 Vote

6. This meant you were constantly asking the front desk for them.

"Not bad, not great. Needs an update " Read full review on TripAdvisor 12/6/2008 Vote

7. I finally called the front desk around 4 a.m. They said there was nothing they could do and offered to move us.

"SORRY excuse for the CONRAD HILTON name " Read full review on TripAdvisor 8/7/2008 Vote

8. DATED ROOMS: SCARY PARKING: POOR ROOM SERVICE; CLUELESS FRONT DESK STAFF: NO SECURITY: STAY at the HILTON AMERICA`s - it`s only five minutes away.

"SORRY excuse for the CONRAD HILTON name " Read full review on TripAdvisor 8/7/2008 Vote

9. I was sick and I called the front desk SEVERAL times to tell them not to cancel my reservation which was GUARANTEED with a CC because I would be there by 6 a.m. Monday morning instead of Sunday night.

"SORRY excuse for the CONRAD HILTON name " Read full review on TripAdvisor 8/7/2008 Vote

10. The entire hotel management and especially the front desk manager Michele K.

"SORRY excuse for the CONRAD HILTON name " Read full review on TripAdvisor 8/7/2008 Vote