Crowne Plaza Hotel Houston/I-10 West, Houston, Service

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Rank

36th

Out of 718

Crowne Plaza Hotel Houston/I-10 West	Average Price: $170 Check Rates

Hotel Class:

14703 Park Row

Houston, 77079 View map

3-Star Hotel Rank: 12 of 121
Average review rating: 3.64

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (57) , Travelocity (3) , TripAdvisor (81) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (27) bargain (1) bath (2) bathroom (6) bed (9) bill (3) breakfast (19) check in (6) check out (2) closet (2) cost (2) dinner (6) fitness room (4) food (25) freeway (4) front desk (16) gym (4) hot tub (2) hotel (134) housekeeping (3) interstate (2) laundry (1) lobby (12) location (17) lunch (2) maid (1) maid service (1) manager (8) parking (9) pillow (4) pool (21) price (14) rate (8) recommend (14) restaurant (29) room (91) room service (7) service (46) sheets (2) shower (3) shuttle (10) staff (65) street (4) suite (9) towel (2) tub (2) value (4) view (3) wireless (4)

Service

Appears in 46 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
efficient (3) excellent (3) food (3) friendly (8) good (9) great (10) hotel (10) need (4) nice (3) night (3) recommend (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the time I checked in, the service was very good.

"Business " Read full review on TripAdvisor 5/11/2012 Vote

2. I want to express my gratitude to Issac and the manager on duty for their great customer service; they turned a potentially bad situation into a great experience for me and created a huge fan of the Crowne Plaza.

"Great Customer Service Issac " Read full review on TripAdvisor 5/3/2012 Vote

3. I was not driving and the shuttle provides efficient service.

"Great service! " Read full review on TripAdvisor 4/9/2012 Vote

4. Thanks for the great service.

"Great service! " Read full review on TripAdvisor 4/9/2012 Vote

5. extremely nice rooms and awesome service =) great guest services and they were all very people friendly.

"AMAZING!!! " Read full review on TripAdvisor 1/1/2012 Vote

6. Front Desk, and restaurant services are always friendly and efficient.

"Thumbs Up on Crowne Plaza Houston West " Read full review on TripAdvisor 11/14/2011 Vote

7. Thanks for the great service.

"Crowne Plaza " Read full review on TripAdvisor 11/12/2011 Vote

8. Service was great.

"Good location " Read full review on TripAdvisor 11/10/2011 Vote

9. Good service, nice lobby and lounge.

"Good location " Read full review on TripAdvisor 11/10/2011 Vote

10. The coffee shop was good and the service was friendly and fast.

"Good location " Read full review on TripAdvisor 11/10/2011 Vote