Marriott Houston, Houston, Service

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Rank

42nd

Out of 718

Marriott Houston	Average Price: $251 Check Rates

Hotel Class:

1750 West Loop South

Houston, 77027 View map

3-Star Hotel Rank: 17 of 121
Average review rating: 3.56

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (21) , MyTravelGuide (268) , Travelocity (4) , TripAdvisor (94) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (11) bathroom (18) bed (17) breakfast (27) charge (2) check in (14) check out (2) complimentary (3) concierge (21) cost (4) deal (3) decor (5) dinner (6) downtown (2) fitness center (3) fitness room (2) food (18) freeway (6) front desk (10) gym (2) highway (4) hotel (154) interstate (3) lobby (15) location (37) manager (6) minibar (2) money (4) parking (19) pillow (2) pool (14) price (7) rate (13) recommend (18) restaurant (27) room (127) room service (12) sauna (2) service (43) shower (4) shuttle (7) staff (70) street (4) towel (3) valet (4) valet parking (3) value (3) view (7) walk (12)

Service

Appears in 43 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
best (3) breakfast (6) clean (3) customer (3) excellent (4) good (7) great (4) hotel (19) location (3) poor (3) return (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service was excellent.

"We had a great stay " Read full review on TripAdvisor 5/19/2012 Vote

2. And I am very impressed by the service level at this hotel.

"I'm impressed! " Read full review on TripAdvisor 5/15/2012 Vote

3. Customer service really non-existent except for valet staff who seemed to be the only people glad to see us.

"Phoning it in " Read full review on TripAdvisor 1/2/2012 Vote

4. For my second week, I was going to book the JW Marriott on Westheimer, but because of the outstanding personalized service I received, I booked again at this location.

"Best in Houston!! " Read full review on TripAdvisor 11/17/2011 Vote

5. After checking in, we went to the Bar: good 'pour', good Appetizer Menu, and --especially-- great service from Fernando.

"VERY FRIENDLY AND EFFICIENT! " Read full review on TripAdvisor 9/12/2011 Vote

6. Overall I think it's a pretty good full service Marriott.

"Pleasantly Surprised " Read full review on TripAdvisor 12/20/2010 Vote

7. Service and staff are great.

"Not a great Marriott choice ... " Read full review on TripAdvisor 5/8/2010 Vote

8. Great service and Management.

"Great Hotel to stay in " Read full review on Expedia 12/30/2009 Vote

9. This hotel was quite nice with a beige color theme and good service.

"It was a good business hotel and the location was quite nice. " Read full review on TripAdvisor 10/26/2009 Vote

10. The service was good, except they had trouble finding our reservation when we first arrived.

"Convenient location " Read full review on Expedia 5/20/2009 Vote